Executive Assistant

Service, Coordination, Inc. (SCI)

SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models as well as a concierge level geriatric care management and care partner model.

Position Summary: The Executive Assistant will provide administrative support to the President and CEO including, but not limited to, calendar management and travel and expense reports. The Executive Assistant will also provide project management support to the Sr. Executive Assistant in support of the management of Board of Directors meetings and all Board-related Committee meetings and events, as well as BoardEffect maintenance and updates. The Executive Assistant will oversee the Community of Practice for Corporate Administrative Assistants to include working with Talent Development on training and onboarding. This is a hybrid position headquartered in Frederick, MD with days in the office as needed. Standard business hours are 8:00 am to 5:00 pm, although flexibility is needed to work occasional evening and/or weekend hours to meet the needs of the people we support in our various programs.

SCI Team Member Expectations: All SCI team members are expected to: Ensure services provided follow the organization's mission statement, core operating values and policies and procedures, follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.

Essential Duties:

• Meeting scheduling and calendar for the President and CEO
• Meeting management for the Executive Leadership Team (ELT) to include compilation of supporting documents, complete meetings logistics to include meeting space reservations and invites, completion of agendas and meeting minutes in a timely manner and in accordance with the Effective Meetings Procedures and ensuring action items are clearly communicated and scheduled for completion
• Management of the Community of Practice to include working with Talent Development on training and orientation
• Assisting the Sr. Executive Assistant with management of all meetings and activities related to the Board of Directors to include BoardEffect maintenance

Supervisory Duties: None

Education Required:

• Associate degree;
• HS Diploma with 10 years of administrative experience may be substituted in lieu of Associate degree;
• Bachelor's degree preferred

Experience Required:

• 5 years supporting C-Suite and Board of Directors
• Expert level experience with Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Working knowledge of accounting and financial reporting principles and practices

SCI Value Related Competencies:

• People Come First (Customer Focus): Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services.
• Building Relationships and Connections: Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)
• Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to team members. Consistent communicator, provides team members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders
• Diversity: Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of team members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.
• Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to succeed.

Job-Specific Competencies:

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. IT Roles must be able to position self to maintain computers and equipment, including under desks and in server room(s). Frequently moves equipment weighing up to 50 pounds,

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.