Instructional Designer

Job Description

Job Description

SCI Summary : SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models as well as a concierge level geriatric care management and care partner model.

Position Summary : The Instructional Designer plays a key role in designing and developing learning solutions for the organization. This role will use instructional design methodologies and adult learning principles in the development of instructor-led training, live virtual classroom, web-based training, or hybrid training. This role will help facilitate learners in acquiring knowledge, skills, and competencies in an effective and appealing manner. The instructional Designer will partner with SCI programs and departments to conduct needs analysis and collaboratively develop training plans to meet learning objectives.

SCI Team Member Expectations : All SCI team members are expected to : Ensure services provided follow the organization's mission statement, core operating values and policies and procedures,follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.

Essential Duties :

Primary role of understanding organizational needs and designing and developing learning solutions utilizing a blended learning approach to facilitate learning in an engaging manner

Conducts needs assessments by facilitating intake meetings with leadership to gather information about training requests. Analyzes training project requests to identify learning objectives and target audience needs and determine best instructional design solutions to close performance gaps

Collaborate with internal stakeholders regarding program features, overview, outline, and learning objectives for marketing and pricing purposes

Partner with Talent Development Director to ensure that identified program and departments training regulations are met and work with training manager and identified program and departments on proactive needs planning

Work individually to meet departmental goals and objectives that effectively align with the business / strategic plans

Responsible for the assessment and development material for training events. This includes various methodologies utilizing adult learning processes

Designs and develops plans, text, graphics, multimedia animations and simulations and tests or assessment instruments for e-Learning courses and integrates these into a final course deliverable or deliverables. Uses proven instructional design techniques and practices to provide courses that adhere to accepted quality standards

Apply adult learning principles, theories, and practices when designing and developing content, to ensure adult learners are engaged, retain content, and implement what they learned to improve their own, and their organization's performance

Coordinates with subject matter experts and develops courseware for instructor-led training, live virtual classroom, web-based training, or hybrid treatments

Works closely with operations management to ensure that all schedule requirements are met and to resolve project-related problems or issues

Identify opportunities for continuous process improvement

Complete special projects or perform other duties as needed to meet departmental goals

Various other People & Culture / Developmental duties and special projects as assigned?

Supervisory Duties : None

Education Required :

Bachelor's Degree; major in Instructional Design or Talent Development is preferred

ATD Certification or other Development Certifications preferred

Experience Required :

3 years of training design experience and eLearning development; 1 year of case management experience with 2 years of direct design experience can be substituted

Experience with collaboration and consulting

Experience with online training facilitation platforms such as Teams, Zoom, Webex

Experience with training development authoring tools such as Articulate, Camtasia, Canva

1-2 years coaching or leadership experience preferred

Experience with Learning Management Systems (LMS) functions preferred

Experience with SharePoint preferred

Experience delivering individual development material with emphasis on professional licensed, certified programs such as Blanchard, Covey, and highly ranked Business Schools preferred

Familiarity with SCORM (Shared Compliance Model) compliance and integrating deliverables into learning management tools preferred

SCI Value Related Competencies :

People Come First (Customer Focus) : Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services.

Building Relationships and Connections : Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)

Education (Informing Others) : Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to team members. Consistent communicator, provides team members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders

Diversity : Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented : Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of team members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.

Driving Solutions ( Perseverance) : Pursues all initiatives with energy, drive, and the goal to succeed.

Job-Specific Competencies :

Strategic Mindset : Seeing ahead to future possibilities and translating them into breakthrough strategies

Organizational Savvy : Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

Demonstrates Self-Awareness : Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses

Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Instills Trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity

Situational Adaptability : Adapting approach and demeanor in real time to match the shifting demands of different situations

Being Resilient : Rebounding from setbacks and adversity when facing difficult situations

Decision Quality : Making good and timely decisions that keep the organization moving forward

Physical Demands : Generally, presents standard office environment. Must be able to remain in a stationary position >

95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.

IT Roles must be able to position self to maintain computers and equipment, including under desks and in server room(s). Frequently moves equipment weighing up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.

INDSCIO

SCIIH

Disclaimer : The recruitment process is approved by Service Coordination Inc.’s (SCI) Recruitment Committee and subject to change based on business needs.

In recognition of the continuing COVID-19 pandemic, SCI and Montcordia are committed to maintaining a safe and healthy workplace. Because of this, SCI is requiring all new hires to be fully vaccinated. New hires will be required to provide proof of vaccination status as part of the on-boarding process. SCI provides reasonable accommodations, absent undue hardship, for medical reasons under ADA and for employees with sincerely held religious beliefs, observances, or practices that conflict with getting vaccinated. You may request reasonable accommodation or other exemption to Sonji Ashford at sashford@sc-inc.org.

SCI and Montcordia are equal opportunity employers and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI and Montcordia are also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.

SCI and Montcordia are committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.

SCI and Montcordia do not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.