Service Coordination Inc is hiring : Instructional Designer in Baltimore

SCI Summary : SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models as well as a concierge level geriatric care management and care partner model.Position Summary : The Instructional Designer plays a key role in designing and developing learning solutions for the organization. This role will use instructional design methodologies and adult learning principles in the development of instructor-led training, live virtual classroom, web-based training, or hybrid training. This role will help facilitate learners in acquiring knowledge, skills, and competencies in an effective and appealing manner. The Instructional Designer will partner with SCI programs and departments to conduct needs analysis and collaboratively develop training plans to meet learning objectives.SCI Team Member Expectations : All SCI team members are expected to : Ensure services provided follow the organization's mission statement, core operating values and policies and procedures.Follow HIPAA, confidentiality and security procedures and principles.Collaborate with peers, leadership, and support areas of the organization.Actively participate in and contribute to leadership and other staff meetings and trainings.Maintain compliance with federal, state, and local employment laws and regulations.Follow self-direction and person-centered planning procedures and philosophy.Foster a culture that values diversity.Primary Responsibilities : Understand organizational needs and design and develop learning solutions utilizing a blended learning approach to facilitate learning in an engaging manner.Conduct needs assessments by facilitating intake meetings with leadership to gather information about training requests. Analyze training project requests to identify learning objectives and target audience needs and determine best instructional design solutions to close performance gaps.Collaborate with internal stakeholders regarding program features, overview, outline, and learning objectives for marketing and pricing purposes.Partner with Talent Development Director to ensure that identified program and department training regulations are met and work with the training manager and identified program and departments on proactive needs planning.Work individually to meet departmental goals and objectives that effectively align with the business / strategic plans.Assess and develop material for training events, utilizing various methodologies and adult learning processes.Design and develop plans, text, graphics, multimedia animations and simulations, and tests or assessment instruments for e-Learning courses and integrate these into final course deliverables.Apply adult learning principles, theories, and practices when designing and developing content to ensure adult learners are engaged, retain content, and implement what they learned to improve their own and their organization's performance.Coordinate with subject matter experts and develop courseware for instructor-led training, live virtual classroom, web-based training, or hybrid treatments.Work closely with operations management to ensure that all schedule requirements are met and to resolve project-related problems or issues.Identify opportunities for continuous process improvement.Complete special projects or perform other duties as needed to meet departmental goals.Supervisory Duties : NoneEducation Required : Bachelor's Degree; major in Instructional Design or Talent Development is preferred.ATD Certification or other Development Certifications preferred.Experience Required : 3 years of training design experience and eLearning development; 1 year of case management experience with 2 years of direct design experience can be substituted.Experience with collaboration and consulting.Experience with online training facilitation platforms such as Teams, Zoom, Webex.Experience with training development authoring tools such as Articulate, Camtasia, Canva.1-2 years coaching or leadership experience preferred.Experience with Learning Management Systems (LMS) functions preferred.Experience with SharePoint preferred.Experience delivering individual development material with emphasis on professional licensed, certified programs such as Blanchard, Covey, and highly ranked Business Schools preferred.Familiarity with SCORM compliance and integrating deliverables into learning management tools preferred.Core Competencies : People Come First (Customer Focus) : Thinks and acts with people we support in mind when making decisions.Building Relationships and Connections : Interpersonal savvy, relates to all kinds of people.Education (Informing Others) : Quickly finds common ground to solve problems.Diversity : Values, appreciates, and honors the ways in which cultural differences can create value in organizations.Driving Solutions (Perseverance) : Pursues all initiatives with energy, drive, and the goal to succeed.Strategic Mindset : Seeing ahead to future possibilities and translating them into breakthrough strategies.Organizational Savvy : Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.Demonstrates Self-Awareness : Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Instills Trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.Situational Adaptability : Adapting approach and demeanor in real time to match the shifting demands of different situations.Being Resilient : Rebounding from setbacks and adversity when facing difficult situations.Decision Quality : Making good and timely decisions that keep the organization moving forward.Physical Demands : Generally presents standard office environment. Must be able to remain in a stationary position >

95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.#SCIIHDisclaimer : The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs. SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals.#J-18808-Ljbffr