What are the responsibilities and job description for the Case Manager position at service coordination?
ctl00 ContentPlaceHolder1 ctl00_JobDesc}Calling all Human Service Majors!!Service Coordination, Inc. is looking for Support Planners aka Case Managerswith a passion to serve and work within your community - people who LOVE what they do and who are ready to finally be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, including ALL travel (mileage drive time) and quarterly bonus potentialGenerous Employee Referral ProgramExcellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous vacation and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same : to effectively care for our team, our community, and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Support Planners didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!Apply based on your County : When applying for a job posting, it is important to apply to the county you live in for the following reasons : By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.If your County is not listed in the job posting, it is best to apply to the closest County that is listed.Position Requirements : Bachelor's or master's degree in one of the following concentrations : PsychologySociologySocial WorkNursingCounselingHuman Services AdministrationValid Driver's License and an insured vehicleIf you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Support Planners provide targeted case management by advocating, arranging and monitoring services and identifying supports for people with Medicaid Home and Community Based services of varying ages and medical needs.Some key duties attached to this role are : establishing positive relationships with the people we support and other stakeholders, facilitate the creation of person-centered plans and monitor throughout the year, enter activity notes within 24 hours, maintain records and deal with sensitive information, facilitate resolutions and provide resources to the people we support.Identifies and secures ongoing support services and provides assistance to people served. Establishes a Person-Centered Plan of Service (POS) for services, implements, and continuous y monitors and evaluates the quality of the services provided. Ensures that the services provided meet state mandated standards.Essential Duties : Advocates on behalf of the people served, provides resource information, and educates them to become more self-determinedProvides education to people served and their support systemProvides education on how to coordinate and advocate for servicesEncourages people served to empower themselves and achieve optimal level of independenceEducates people served on the principles of self-determinationCollects information and documentation related to eligibility for Supports Planning servicesMeets with the people served and / or their authorized representative to obtain informationObtains relevant information and supporting documentationPlans for, and updates Person Centered Plans of Service (POS)Plans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning servicesEngages in person-centered planning process with people servedDevelops and writes the POSs in collaboration with people servedConducts POS preparations with people servedResearches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team membersProvides information, makes referrals, and assists people servedAssists people served with transitioningCompletes required paperwork and follows up for waiversIdentifies services and collaborates with providers for people served in institutional facilities to transition successfully into the communityMonitors Person Centered Plans of Service (POS) and conducts follow-up activitiesConducts on-site visits to support and observe those servedConducts timely visits and contacts as defined in regulationsObtains information regarding progress toward goalsIdentifies new medical and health services, and other personal needsCompletes the Reportable Events (RE) as defined in regulationsApplies or re-applies for necessary programs or servicesCommunicates with providers regarding resolution of concernsAssists with provision of documentation to apply for medical assistanceAdheres to SCI and policies and proceduresMeets performance utilization benchmark to ensure compliance with SCI standardsMaintains individuals' HIPAA records in secure locationsUtilizes tracking and time management toolsRequired Competencies : Problem Solving : Using a solu
