What are the responsibilities and job description for the Member Service Representative /Teller - Franklin, NH position at Service Credit Union?
Service Credit Union is seeking a Member Service Representative Teller at our Franklin branch. This role is a great step for anyone interested in a banking career with growth opportunities.
Pay: $18.00, flexible based on experience.
Benefits Include:
- Great health and dental benefits starting day one!
- PTO, long-term disability, and paid holidays.
- 401k with 8% company contribution after one year of employment.
- Paid leave policy after 12 consecutive months of employment.
- Free confidential mental health support program with Talkspace
- Free identify theft protection through IdentityForce
- Tuition reimbursement.
- Training and career growth opportunities.
A Day in the Life:
- Accurately process all transactions maintaining proper security and exercising good judgement.
- Open and close member accounts.
- Provide outstanding service, problem resolution and needs-based selling.
- Create a positive member experience every time through confidence and enthusiasm.
- Build and retain member relationships through service quality.
- Perform other job-related duties as assigned.
Experience and Qualifications:
- Cash handling experience desired.
- Customer service or retail experience preferred.
- Outstanding customer service skills.
- Excellent verbal and written communication skills.
- Good organizational skills with proven ability to multi-task.
- Ability to recognize and resolve member issues promptly, using courtesy and tact.
- High school diploma or equivalent required.
At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $18
