What are the responsibilities and job description for the Principal Service Designer position at Service Design Magazine?
Role description
We are seeking an experienced Service Designer for a short term contract to assist with a project with one of our clients in Perth, WA. This role will take the lead on facilitating, identifying and mapping out the high level service delivery needs for the whole organisation.
Someone who enjoys working with people, communicates well, asks for help, advocates modern design practices and is comfortable talking to customers, executives and board members.
Requirements
- 5 years experience as a Service Designer, UX Strategist or similar
- Experience with human centred design, user research, service mapping, user journey mapping and prototyping
- Track record facilitating workshops with complex, senior stakeholder groups
- Experience driving strategy and storytelling about whole organisation services
- Excellent communication skills to collaborate with cross functional teams
Nice-to-haves
We’d love to hear from you if :
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