What are the responsibilities and job description for the Customer Service Representative position at Service Electric Cablevision?
Service Electric Cablevision, a family-owned company since 1948, offering Internet, Television, and Home Phone Services, has an opening for a Customer Service Representative in Sunbury.
Job Description :
As a Customer Service Representative (CSR), you'll interact directly with both new and existing subscribers.
Key Responsibilities :
- Handle customer interactions via phone, chat, or in-person.
- Assist with billing inquiries, payments, and account management.
- Perform first-level troubleshooting for internet and telephony issues.
- Offer excellent customer service in a fast-paced environment.
Qualifications :
Work Schedule :
Monday to Friday : 10 : 30 am - 7 : 00 pm
Rotating Saturdays : 8 : 30 am - 5 : 00 pm
Benefits :
Comprehensive plan including : health, dental, and vision insurance, paid vacation, holidays, and 401(k).
Hybrid work model.
Send us your resume today!
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