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CUSTOMER SERVICE REPRESENTATIVE

Service Electric Cablevision
PA Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

Service Electric Cablevision, a family-owned company since 1948, offering Internet, Television, and Home Phone Services, has an opening for a Customer Service Representative in Sunbury.

Job Description :

As a Customer Service Representative (CSR), you'll interact directly with both new and existing subscribers.

Key Responsibilities :

  • Handle customer interactions via phone, chat, or in-person.
  • Assist with billing inquiries, payments, and account management.
  • Perform first-level troubleshooting for internet and telephony issues.
  • Offer excellent customer service in a fast-paced environment.

Qualifications :

  • Strong computer and telephone skills.
  • Ability to multi-task and work efficiently in a fast-paced office.
  • Knowledge of Internet / telephony systems and the SECV Sunbury geographic service area is a plus.
  • Two years of related experience preferred.
  • Work Schedule :

    Monday to Friday : 10 : 30 am - 7 : 00 pm

    Rotating Saturdays : 8 : 30 am - 5 : 00 pm

    Benefits :

    Comprehensive plan including : health, dental, and vision insurance, paid vacation, holidays, and 401(k).

    Hybrid work model.

    Send us your resume today!

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