IT Associate

IT Associate - Responsibilities

This is an onsite position. Home base will be our Romulus office, but you will also support our Clinton Township branch which will mostly be remote support with occasional onsite visits.

We are looking for someone who will support all our users, be adaptable and current with new technologies, and roll out improvements to various software packages and processes to make us more agile and efficient as a company.

Main Requirements and Technical Skills – Required

· Windows Domain, Hybrid Active Directory, and Group Policy maintenance

· Microsoft 365 administration of users, Exchange, Teams, OneDrive, SharePoint, etc.

· Computer IT Support of Windows 10/11, Office 365 products

· ERP support – troubleshoot and manage tickets with vendor, testing, and process improvements

· Support customer connections to our ERP, such as EDI

· Assess/block suspicious email for security threats, phishing, and social engineering

· Printer basic support – troubleshoot and open service calls with vendor

· Router / Firewall / VPN support and maintenance, SSL certificate updates, wired switches, Wi-Fi

· Ordering and tracking of computers, monitors, peripherals, and software licenses

· New employee onboarding – setup new user with all office tech

· Auditing of employee access, access changes, and terminations

· Microsoft Intune management of warehouse scanner devices

· Verizon phone orders, setup, & switchovers/transfers

· Desktop phones setup & configuration (8x8)

· Off-hours server updates (monthly)

· Web maintenance: Promos, job listing, photos, employee contacts

· Internal software tools support & configuration

· User education & notification emails

· Security auditing - upkeep, execution, review of results, and action steps (annual)

· Data cleanup duties (annual)

Additional Focus Areas – Preferred Skills

· Windows PowerShell scripting

o Email signature administration

· Reports & SQL creation and updates

o Microsoft SQL Server / Management Studio

o DevExpress editing for ERP reports, backed by SQL views or stored procedures

o Crystal Reports for ERP document templates

· Internal programs creation, maintenance, and improvements

o Console programs (C#, Visual Studio 2022)

o Intranet Website (ASP.Net Core, Visual Studio 2022)

· Versioning of SQL and web code (TortoiseGit)

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Romulus, MI 48174 (Required)

Ability to Relocate:

• Romulus, MI 48174: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $30