What are the responsibilities and job description for the Network Engineer L1 position at Service Global?
Job Responsibilities :
2-3 years of experience as a data center technician, or similar.
- Ability to install different types of hardware. (IE. Servers, WAP's with cabling)
- Must be able to take direction from Engineer for tasks.
- Must be comfortable with heights, working from 12' and smaller ladders, scissor and articulating boom lifts as required.
- Copper testing, troubleshooting, and termination experience. (Should be familiar on wiring schemes)
- Fiber Cabling troubleshooting experience.
- Must be able to neatly run, dress, and manage cabling.
- Knowledge of Fiber and testing equipment
- Create mass labels and apply per Port map
- Basic computer skills are required.
- Must provide own tools to include laptop, hotspot, and PPE.
- Monitoring and performing on-going maintenance on servers and network equipment.
- Providing IT support to staff and customers, as well as responding to the server and network issues.
- Protecting company data by preventing the overheating of data center components.
- Running hardware diagnostics and replacing failing parts in a timely manner.
- Collaborating with software and network engineering teams on cybersecurity and network efficiency.
- Monitoring all network processes to ensure the smooth flow of data across the network.
- Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
- Documenting processes and keeping event logs
- Understanding on the procurement of new data center equipment.
- In-depth knowledge of data center environments, servers, and network equipment.
- Extensive experience in installing, monitoring, and maintaining data center equipment.
- Exceptional ability to work as part of a team, provide IT support, and resolve errors.
- Ability to keep up with advancements in data center infrastructure and technologies.
- Proficiency in documenting network processes.
- Exceptional communication skills.
- Willingness to respond to network and server errors after hours.
Mandatory Skills
Data Center and Fiber Experience
