Regional Operations Manager

Regional Operations Manager

Service Metal is seeking a motivated and experienced leader to join our Operations team as a Regional Operations Manager. This role is a critical part of our expanding warehouse operations, ensuring efficiency, safety, and productivity across multiple locations.

ABOUT US:

Service Metal is a Master Distributor of industrial pipe fittings, valves, and flanges. Voted a Top Workplace in 2024, we prioritize a positive and productive work environment, offering strong work-life balance, a collaborative culture, and industry-leading benefits. Our company thrives because we invest in our employees, providing them with the tools and resources to succeed.

JOB SUMMARY:

The Regional Operations Manager will provide leadership and oversight to multiple warehouse locations, ensuring operational excellence in safety, quality, delivery, productivity, and inventory accuracy. This is a full-time, on-site position requiring frequent travel between locations. The Regional Operations Manager will report to the Vice President of Operations and play a key role in driving efficiency, implementing best practices, and fostering a high-performance culture across the company's warehouse operations.

RESPONSIBILITIES:

• Lead and mentor Warehouse Managers, creating a structure for a highly engaged and efficient workforce.
• Drive operational excellence by optimizing safety, quality, productivity, and inventory accuracy.
• Oversee all aspects of warehouse operations and special projects, ensuring best practices are consistently implemented.
• Ensure warehouse facilities and equipment are properly maintained and compliant with all safety and regulatory standards.
• Develop and manage the annual warehouse budget, ensuring cost-effective operations.
• Identify, implement, and document new technologies and process improvements to enhance operational efficiency.
• Conduct performance evaluations and provide coaching for warehouse staff.
• Partner with HR to support hiring, promotions, and workforce planning within the warehouse operations team.
• Communicate effectively with senior leadership and cross-functional teams to align warehouse operations with company goals.

PREFERRED SKILLS & EXPERIENCE:

• Bachelor's degree in business, Supply Chain, Management, Logistics, or equivalent experience.
• Minimum of 5 years in a leadership role within warehouse or operations management.
• Strong understanding of warehouse best practices, including safety compliance and inventory control.
• Experience managing exempt and non-exempt employees across multiple locations.
• Proficiency with warehouse management software and tools (SAP B1, PDMX, MyCarrier, MetalTrace, etc.).
• Excellent analytical, communication, and leadership skills.
• Ability to work independently, solve complex problems, and drive continuous improvement initiatives.
• Strong organizational skills with the ability to handle multiple priorities and high-pressure situations.

WORK ENVIRONMENT & TRAVEL:

• Office & Warehouse Setting: Must be comfortable working in both office and warehouse environments.
• Up to 25% travel required to visit Service Metal locations.
• Flexible Schedule: Must be available outside of normal business hours as needed.

WHAT WE OFFER:

At Service Metal, we believe in rewarding hard work and leadership with competitive compensation and comprehensive benefits.

In this salaried position, you will be compensated weekly and provided full premium benefits after 90 days. Free Medical, Dental, Life, and Disability insurance are provided to all employees. Service Metal also offers a free Health Reimbursement Account (HRA) to reimburse our employees for all in-network medical deductible costs.

A 401K retirement plan is available for financial wellness and planning. To help employees save for retirement, Service Metal provides a 3.5% match from the company for qualifying contributors. Participation in a profit-sharing plan, with a discretionary annual company contribution, is offered after the first year.

Some other free benefits include access to a financial advisor, Employee Assistance Program, and access to deep discount perks with our company travel partners for personal use. Low-cost optional benefits for employees and their families include vision and various supplemental insurance policies.

Our generous paid time off (PTO) allowance program provides superior work-life balance opportunities. You will start earning PTO on day one, with time off accrual on a weekly basis, plus paid company holidays, a paid floating holiday, and paid parental leave.

We pay a yearly bonus based on the company meeting tiered targeted goals.

And best of all, we offer a positive atmosphere of teamwork and inclusion.

ABOUT THE COMPANY:

Service Metal has been a privately held, family-owned business in operation since 1954. A message from our President, "I am proud of the work we do and how we do it. Providing the best tools for success to our employees is our number one priority."

Service Metal is expanding, and we are becoming the most respected master distributor of pipe fittings, valves, and flanges. We strive to make the customer experience easier and faster through world-class customer service with a commitment to excellence, integrity, and efficiency.

JOIN OUR TEAM!

If you are a leader with a passion for optimizing operations and driving success, we encourage you to apply!

Visit www.servicemetal.net to learn more about our company and apply today!

Final offer of employment contingent upon an employment check and drug screen.

Salary : $85,800 - $122,200