Drain & Sewer Plumbing Consultant

About the Role:We are seeking a motivated and experienced Sewer and Drain Plumbing Consultant to join our dynamic sales team. This position is responsible for selling our plumbing services and products, specifically related to sewer and drain systems, to both residential and commercial clients. The ideal candidate will have a strong background in plumbing systems, a passion for customer service, and the ability to drive sales through effective consultation and relationship-building.

About Us: When you choose to live and work in the community you grew up in, you simply care more. We’re the Carpenters, and we’ve been proudly serving homes and businesses in Northern Illinois for almost 75 years. American Trenchless Technologies is locally owned and operated. It was founded by our grandfather, Walter Carpenter, in 1949, and to this day, we continue to adhere to the same principles that established him as a local leader in HVAC, plumbing, sewer, and electrical services. We’re proud to employ only the best tradesmen in the area. When you call American Trenchless Technologies, you can always be certain we have a certified, experienced HVAC technician, plumber, or electrician who is ready to help. We service the Northern Illinois area including Kane County, DeKalb County, DuPage County, and Ogle Counties. 

Key Responsibilities:

• Engage with potential customers to understand their sewer and drain needs, providing expert advice and solutions tailored to their requirements.
•  Promote and sell plumbing products and services related to sewer cleaning, drain repair, pipe replacement, and other related solutions.
• Build and maintain long-term relationships with clients through proactive follow-up and outstanding customer service.
•  Prepare detailed and accurate estimates for plumbing services, including scope of work, timeline, and cost.
• Stay up-to-date on market trends, new technologies, and competitor offerings to provide the best solutions to clients.
• Proactively identify and pursue new business opportunities, including following up on leads from marketing campaigns, networking, and referrals.
• Work closely with other team members, including technicians, to ensure a seamless customer experience from consultation to project completion.
•  Meet or exceed monthly and quarterly sales targets through effective consultation and sales strategies.
• Educate customers on preventative maintenance for sewer and drain systems, emphasizing the importance of regular inspections and cleaning to avoid costly repairs.

Qualifications:

• Proven experience in plumbing sales.
• Strong understanding of sewer and drain systems, plumbing products, and services.
• Excellent communication, negotiation, and presentation skills with a strong ability to close sales.
• Exceptional customer service and relationship-building skills.
• Ability to understand technical plumbing terminology and communicate it to clients effectively.
• Ability to identify customer pain points and provide appropriate solutions in a clear and concise manner.
• Strong time management and organizational abilities to manage a diverse client base and sales pipeline.
• A clean driving record and reliable transportation.

Interpersonal Qualifications:

·       Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.

·       Exceptional problem-solving and conflict resolution abilities to improve things both big and small.

·       Highly organized, ability to act quickly while still having attention to detail.

·       Hold yourself to a higher standard and exhibit a high level of integrity.

Why You’ll Want to Work Here:

·       Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics

·       Performance Pay directly tied to results – Get what you deserve

·       Benefits you will use – Full medical, dental, and vision packages including fully employer paid options

·       Secure your financial future – 401(k) with company match

·       Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors

·        We invest in your future – leadership training that directly results into bigger career opportunities

·       Learn on the job – continuous education stipends available

Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30 leading local brands across 16 states, and we are rapidly expanding our footprint.

We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies.

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.