What are the responsibilities and job description for the Field Sales and Service Technician position at Service One LLC?
About Service One LLC
For over twenty years, Service One, LLC has delivered expert service on a wide range of commercial food equipment, alongside a complete line of high-quality laundry and ware washing chemicals. We provide comprehensive product solutions for the institutional restaurant and laundry industry. Our innovative approach, combined with exceptional service, is driven by a collaborative team dedicated to our clients.
Job Summary
We are seeking a motivated and dynamic Sales/Service Representative to join our team. The ideal candidate will be responsible for driving sales growth by building strong relationships with our customers and servicing their dish machine equipment, including dispensing equipment and various systems to help achieve our mutual goal of a cleaner, safer & healthier environment for all, while directly contributing to company growth.
Responsibilities
- Develop and maintain relationships with new and existing customers to drive sales growth.
- Use your problem-solving skills to conduct preventative and corrective maintenance on dish machines, dispensing equipment, and systems.
- Present and demonstrate soap products or services to current and potential clients, highlighting their benefits.
- Assist in the installation of equipment.
- Provide emergency service to existing customers via phone or in person, as needed.
- Collaborate with team members to achieve sales targets and contribute to overall team success.
- Keep accurate records of sales activities, customer interactions, and follow-ups.
Requirements
- Proven experience in sales or customer service is preferred.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport with customers.
- Ability to work independently as well as part of a team.
- Strong problem-solving skills and the ability to think critically in fast-paced environments.
- Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality and/or pool and spa.
- A positive attitude and a willingness to learn about our products and services.
- High school diploma or equivalent; further education in business or related fields is a plus.
- Lifting up to 50 lbs.
- Working in confined spaces
Join us as we strive to exceed our customers' expectations while achieving your professional goals in a rewarding sales environment!
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Company car
- Flexible schedule
- Health insurance
- Paid time off
Compensation Package:
- Uncapped commission
Schedule:
- 8 hour shift
- Evenings as needed
- Weekends as needed
Work Location: Hybrid remote in Bridgeport, CT 06606
Salary : $50,000
