What are the responsibilities and job description for the Customer Service Representative position at Service Patriots?
Service Patriots is one of the premier Heating and Air Conditioning companies in the Pacific NorthWest. We are a family owned and faith based business and our mission is to change people’s lives. We do that by working within our community to create a positive change and by exceeding expectations, going above and beyond to make sure that our customers are satisfied.
Job Summary |Customer Service Representative
As an CSR for Service Patriots, you will be responsible for spending majority of your time on phone calls regarding heating and air conditioning requests and calling previous customers about our exceptional current deals along with receiving and transferring calls to designated departments. Additionally you are required to set up appointment for the sales team to run.
LIFE IS BETTER AT SERVICE PATRIOTS!
- Position is Wednesday through Sunday
- Health, Dental and Vision Benefits 100% for employee
- Special Bonuses
- Friendly, caring and dedicated team and environment
Job Responsibilities | Customer Sales Representative
- Making outbound and inbound calls
- Firm Sales phone etiquettes
- Strong phone sales background
- Utilizes a digital device (computer) to accurately record the outcome of each call
Skills & Qualifications |Customer Sales Representative
- Go-getter attitude
- Active listening skills
- Excellent customer service and negotiation skills
- Call center experience (3 years preferred)
- Strong Phone sales history
- HVAC experience (preferred)
- Experience in Service Titan is Ideal but not required
- Have a positive attitude and work ethic
- Dependable and adaptable
- Must be bi-lingual Spanish and English
- Ability to pass a background check and drug screen
If you are interested and feel you meet the qualifications above, we would love to hear from you!
Service Patriots provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Salary: $18.00-$25.00 plus commission
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 3 years
Shift:
- Day shift
Weekly day range:
- Wednesday - Sunday
Work setting:
- Call center
- In-person
- Office
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Sales phone coordinating experience
- Must work Wednesday to Sunday 10:00am to 6:30 pm off Monday & Tuesday
- inbound and outbound phone skills
- Must speak English and Spanish fluently
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Vancouver, WA 98661 (Preferred)
Work Location: In person
Salary : $18 - $25