Residential Plumber

Job Description

Job Description

Residential Plumber, Experienced

Inspiring Work Environments : We understand and respect that life…happens. We take care of our people and support them on their life journeys.

Who You Are

This will be an exceptional opportunity for you if you have the following skills & experiences. If you don’t - you can still apply and learn them with us!

You like getting your hands dirty.

You embrace technology.

You avoid shortcuts when nobody is watching.

You make people feel comfortable. You are the kind of person that anyone would send to their own mother’s house, without any concerns. People love having you around and value your advice.

You are physically up to the task! This is a demanding job that requires hard, manual labor.

What You Know

Everyone has a unique career journey. Even if you don’t know everything on this list, we encourage you to apply and have a conversation with us.

Candidates for this role should have :

Deep technical plumbing knowledge, with a focus on the residential sector.

Relevant state licenses and certifications.

Expert knowledge of safety regulations and local plumbing codes.

Valid driver’s license with a safe driving record.

Fluency in English.

What Will You Do?

First off, you will commit to delivering an exceptional customer experience. Always.

This role will be focused on Residential Service, playing a critical role in responding to plumbing service and repair calls. This will include the most complex of jobs. You will :

Diagnose and resolve plumbing issues, while building strong relationships with our customers.

Identify potential problems to prevent premature and unexpected breakdowns / callbacks.

Explain multiple options to the client, keeping them updated with each service performed.

Educate and assist customers in choosing the best options (quality and financial value) and servicing agreements.

Understand your service metrics and hold yourself accountable for exceeding revenue goals.