What are the responsibilities and job description for the Customer Service Representative, Home Services position at Service Professionals?
Customer Service Representative
We invite full-time Customer Service Representatives to join our customer-obsessed team in Union, NJ.
Who We Are
Service Professionals is on a mission to create remarkable experiences that leave our customers giving us their enthusiastic "Thumbs Up!" This isn't just a goal - it's our promise.
We do more than just fixing plumbing, heating, cooling, and electric issues. We consider our job incomplete until we see their thumbs up high in approval.
Join us on this remarkable road, where every day our success story is written with thumbs pointed up.
What We Offer
Exceptional Benefits : Full benefits including health & dental - with no copays and deductibles covered. Full-time staff receive a 401k with a 4% match.
Cutting-Edge Tech : We invest in the tech to make your job easier, more efficient, and, most importantly, more enjoyable.
Recognition and Rewards : Hard work won't go unnoticed. We recognize and celebrate your achievements, both financially and culturally.
Room for Growth : You're not just another number; you're a person with ambitions. We offer pathways for true career development.
Inspiring Work Environments : We understand and respect that life...happens. We take care of our people and support them on their life journeys.
Who You Are
If you don't have all of the below, you can still apply and learn them with us!
- You held a customer-facing role for at least 1 year.
- You are detail-oriented and well-organized.
- You make people feel comfortable and can build relationships.
- You are comfortable prioritizing multiple tasks simultaneously.
- Ideally, you have experience in the HVAC, plumbing, or electrical industry and have used tools like ServiceTitan before.
We Are An Equal Opportunity Employer
Service Professionals is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Service Professionals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Apply now to join a remarkable team!
IMPORTANT INFORMATION
As part of our efforts to ensure a fair and unbiased recruitment process, we have chosen to collaborate with Hubert.ai in this process.
After submitting your application, you will be invited to participate in a chat-based interview with our virtual recruitment assistant, Hubert.
Please complete it as soon as possible. The interview typically takes about 10-15 minutes to complete.
Feel free to check out this article before the interview for tips and tricks : LINK
Department Customer Acquisition Role Customer Service Representative (Call Center) Locations Service Professionals - Headquarters Remote status Hybrid Hourly salary $18 - $23 Employment type Full-time Employment level Administrative License Required No Requires "On Call" Rotation No
Salary : $18 - $23
