What are the responsibilities and job description for the Event Sales Representative position at Service Sanitation?
Description
Are you someone who thrives off building relationships? Are you a natural-born problem-solver who isn’t afraid of talking on the phone? Do you have a knack for organization and love checking things off a list? If this sounds like you, then keep reading…
As an Event Sales Representative at Service Sanitation, you’ll play an important role in supporting our front-line customer service and sales team. Together, you’ll assist with high volume of inbound sales calls & emails to help guide customers to an ideal sanitary solution that solves their problem. This involves creating quotes, inputting orders, or chasing prospective leads through our CRM. To succeed in this position, you must be comfortable with working under pressure while remaining focused on the day to day tasks at hand.
Job Responsibilities
Qualifications:
Are you someone who thrives off building relationships? Are you a natural-born problem-solver who isn’t afraid of talking on the phone? Do you have a knack for organization and love checking things off a list? If this sounds like you, then keep reading…
As an Event Sales Representative at Service Sanitation, you’ll play an important role in supporting our front-line customer service and sales team. Together, you’ll assist with high volume of inbound sales calls & emails to help guide customers to an ideal sanitary solution that solves their problem. This involves creating quotes, inputting orders, or chasing prospective leads through our CRM. To succeed in this position, you must be comfortable with working under pressure while remaining focused on the day to day tasks at hand.
Job Responsibilities
- Answer a high volume of 40-50 daily inbound calls & emails quickly, professionally, and efficiently.
- Respond to email inquiries, ensuring customers are treated in a respectful and professional manner.
- Routine data entry tasks for creating new accounts & inputting a significant volume of complex work orders.
- Track and log routine sales responsibilities into CRM.
- Maintain in-depth knowledge of products, services, and departmental policies, ensuring a clear understanding of customer needs in the event industry.
- Respond promptly and effectively to customer communications, including questions, complaints, and concerns.
- Support Account Managers by ensuring contract pricing compliance and meeting contract requirements.
Qualifications:
- Proficiency in Microsoft Office
- Ability to multi-task and work under pressure
- CRM program management experience preferred
- Demonstrate professionalism and high-level time management
- Must demonstrate excellent oral and written communication skills
- 1- year experience in inside sales capacity with sales/growth-oriented personality
- Full-time Hybrid Remote Role
- 40 Hours/week minimum, Monday –Friday
- Dental insurance
- Health insurance
- Life insurance
- Paid time off.
- Vision insurance
- 401(k) matching
