What are the responsibilities and job description for the Host position at Service1st Company?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent communication skills and a passion for providing exceptional customer service in a fast-paced restaurant environment.
Responsibilities
- Greet guests upon arrival with a warm and inviting demeanor.
- Manage the seating chart and assign tables to optimize flow and guest satisfaction.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Assist guests with inquiries regarding the menu, specials, and restaurant policies.
- Handle phone calls with professionalism, providing information and taking reservations as needed.
- Maintain cleanliness and organization of the host/host area.
- Support guest services by addressing any concerns or requests promptly.
- Collaborate with team members to enhance overall guest relations.
Requirements
- Previous experience in a restaurant or hotel setting is preferred.
- Strong communication skills with the ability to engage positively with guests.
- Excellent customer service skills, demonstrating a commitment to guest satisfaction.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
- Knowledge of food service operations and guest relations practices is beneficial.
- Professional phone etiquette is essential for handling reservations and inquiries.
Join us in creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Shift:
- Morning shift
Work Location: In person
Salary : $17
