Team Member, EXOS eClose

Overview

Are you ready to take your career to the next level?  If you are motivated and passionate about beginning a career in our industry, you will enjoy being a valued member of the Title and Closing team.  The EXOS eClose Team Member is responsible for various clerical tasks within the department that assist with process efficiency, document preservation and delivery of the final policy to the respective party.  If you proudly consider yourself a detail oriented, efficient and organized worker, consider joining ServiceLink, a company committed to providing the training which will support our employees in reaching their full potential of advancement.

A DAY IN THE LIFE

In this role, you will…

·         Make sure eClosings are scheduled properly. 

·          Review orders to make sure all contacts are entered.

·          Monitor the system to make sure integrations are working properly.

·         Review loan documents prior to closing to confirm the borrower’s signature lines match the way they are listed in the system. 

·         Assist signers with the respective platform to confirm they can log on and sign loan documents.

·          Confirm documents are signed correctly after closing.

·          Reject corrections.

·         Work with different eclosing platforms.

WHO YOU ARE

You possess …

·          High School diploma or equivalent required

·          Detail oriented, efficient, and organized

·          Ability to follow instructions and work with little supervision to accomplish daily tasks

·          Excellent customer service and communication skills

·          The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients

·          A penchant for excellence. You will use your strong attention to detail to maintain our quality standards

Responsibilities

·         Make sure eClosings are scheduled properly 

·         Review orders to make sure all contacts are entered

·         Monitor the system to make sure integrations are working properly

·         Responsible for reviewing loan documents prior to closing to confirm the borrower’s signature lines match the way they are listed in the system

·         Assist signers with the respective platform to confirm they can log on and sign loan documents

·         Confirm documents are signed correctly after closing

·         Reject corrections

·         Work with different eClosing platforms

·         Work with other company departments (i.e. Scheduling, Client Service Teams and Vendor Management) to obtain information for the completion of necessary tasks·         Meet production expectations and quality standards as set by Company·         Participate in new hire functional training as needed·         Maintain proficiency in ServiceLink operating systems and internal search engines·         Adhere to company policies and procedures·         Perform all other duties as assigned

Qualifications

·         High School diploma or equivalent required·         Detail oriented, efficient, and organized·         Ability to follow instructions and work with little supervision to accomplish daily tasks·         Excellent customer service and communication skills·         The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients·         A penchant for excellence. You will use your strong attention to detail to maintain our quality standards·         Must be able to work overtime as needed