What are the responsibilities and job description for the Sales Account Executive position at ServiceMaster Cleaning & Restoration Services?
Position Overview
Organize and manage the sales and marketing functions. Develop and grow agent / broker relationships and sales opportunities. Actively build commercial relationships and sell pre-loss agreements. Assist in planning sales / marketing activities and support overall sales revenue goals and sales efforts. Manages relationships with current customers and referral sources. Oversee social media.
Lead Measures :
Number of agent & adjuster referrals
Residential job numbers
New agent / agent office referrals
Number of pre-loss agreements
Number of commercial opportunities
Overall revenue from lead sources
Job Responsibilities
Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
Prospects and develops new sales leads in assigned verticals
Create, manage, and maintain key relationships with insurance agents, adjusters' other key relationships
Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
Prepares documents for job file reviews with current and prospective clients
Documents and reports on key referral-source relationships weekly and monthly
Participates in collections efforts with non-residential customers when necessary
Resolves issues with customers
Job Requirements
High school graduate or equivalent; college degree preferred
1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
6-12 months of sales experience or prior sales training is highly desired, but not required
Valid Driver's License and satisfactory driving record
Good verbal and written and communication skills
Good customer service skills
Highly motivated, strong work ethic and enjoy the selling process
Build rapport easily and establish trust, leading to lasting customer relationships
Can effectively present information to customers one-on-one and in small groups
Has a good aptitude for basic math necessary for doing calculations related to the sales process
Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
Some work required outside of traditional working hours to network and represent the company at business social events
Skilled using social media and other web-based sales tools
Requirements
Sales Account Executive will be responsible for selling Commerical Mitigation work, Insurance Adjusters, Insurance agents, Property Managers and Facility Managers.
There will be a base pay plus the ability to earn a high amount of commission.
Benefits
The company offers an IRA account and will math up to 3%.
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