What are the responsibilities and job description for the Supervisor position at Servicemaster Commercial Cleaning by Alliance?
Position Summary: The area supervisor is accountable for the training, cleaning, inspecting and follow up for all accounts in designated territory.
Summary of Essential Position Functions:
- Training new hires on company’s policies and procedures
- Daily recap completed
- Manage housekeeping budgets at each site
- Train and support employees in each facility- Know exactly what they are responsible for and inspect work
- Performing daily scheduled inspections in accordance with detail schedule
- Ensuring customer satisfaction- following up on customer issues within 24 hours of complaint
- Ensuring inventory is properly maintained in building- Order supplies as necessary.
- Oversee staff to ensure all duties are completed per task schedule.
- Become Familiar with automated Clock in System (Expresstime)
- Document all employee time missed and report to HR department
- Administer corrective action for all employees as needed and provide signed documentation to HR
- Complete Monthly C-Player report with Area Manager
- Work in Cleantelligent Daily to respond to work orders and issues
- Each site within your territory should have a 5 point and full inspection completed monthly.
- Performing other duties as assigned
- Develop a presence and relationship with customers and employees
- Must maintain reliable transportation
