Office Manager/Bookkeeper

Job Description

Job Description

Position Overview

ServiceMaster Restoration of Wilmington is seeking a full-time office manager and bookkeeper to support staff in day-to-day operations and build strong financial systems and reporting structures for the organization. The Office Manager / Bookkeeper handles the daily posting of financial transactions in QuickBooks, prepares financial reports, reconciles bank statements and bookkeeping ledgers. Ensures records are accurate, taxes are paid and filed and bills are paid. They are also responsible for payroll and benefits, and general administrative support. The position assists the business owners, management team, and team members with various tasks, including answering phones, creating files with appropriate documents, pulling permits, collecting payments, customer service follow-up, using multiple types of software, and interfacing with customers and suppliers. Experience with Outlook and Microsoft Office is a must. Strong writing and problem-solving skills are preferred.

Job Responsibilities

• Prepares timely, accurate, and complete financial statements
• Maintain proper accounting records
• Accurately process financial transactions and enter invoices.
• Prepare and work with auditor on workers compensation audit
• Answers telephone calls, greets visitors and resolves routine and complex inquiries.
• Need to Schedule appointments & meetings.
• May enter a new job into ServiceMaster CRM, capturing relevant customer and job information.
• Administer payroll through QuickBooks
• reconcile bank accounts and work with accountant to verify accuracy
• May follow up with customer on work performed
• Manage Benefits administration
• May assist other departments within the Company
• Other duties as assigned by the General Manager

Job Requirements

• Strong problem solving skills and proven ability to organize and manage multiple priorities
• Previous accounting, bookkeeping and administrative required
• Experience and skill with Microsoft Office applications (Word, Outlook, PowerPoint, and Excel) required
• Proficiency with QuickBooks Online preferred
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to manage highly confidential information

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Incumbent must be prepared to :

• Move up to 20 pounds occasionally by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones, etc.
• Fingering and Repetitive motions, such as movement of wrists, hands, and fingers while picking, pinching, and typing during your typical working environment.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities such as preparing and analyzing data and viewing computer screens.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.