What are the responsibilities and job description for the Contents Technician position at ServiceMaster Restoration Services?
About Us
Welcome to ServiceMaster, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.
Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.
With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.
Position Summary
Content Technicians directly assist our customers with a variety of services including inventory and disposal of damaged contents, processing, packing, and cleaning of personal contents affected by fire damage, water damage, or mold. Content technicians must possess strong communication skills, have the ability to properly utilize technology to document and submit project files and paperwork, including time and crew sheets
Responsibilities
Welcome to ServiceMaster, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.
Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.
With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.
Position Summary
Content Technicians directly assist our customers with a variety of services including inventory and disposal of damaged contents, processing, packing, and cleaning of personal contents affected by fire damage, water damage, or mold. Content technicians must possess strong communication skills, have the ability to properly utilize technology to document and submit project files and paperwork, including time and crew sheets
Responsibilities
- Assist in packing and loading household or office items onto trucks
- Ensure that all items are properly secured and protected during transport
- Unload items at the destination and assist in unpacking and setting up
- Communicate effectively with team members and customers
- Maintain a clean and organized work environment
- Adhere to safety guidelines and regulations
- Other duties as assigned or apparent.
Skills/Qualifications
Required
- Must be physically able to perform pack out/cleaning tasks and lift heavy objects when required.
- Ability to follow detailed instructions and maintain quality control standards.
- Ability to work efficiently both independently and as part of a team.
- A valid driver’s license and reliable transportation are required.
- Strong verbal and written communication skills.
Preferred
- Previous experience in restoration, or a related field is preferred.
- Excellent problem-solving abilities paired with a customer-focused approach.
- Strong Problem-solving/Decision-making capabilities
- Fluent in industry standards and protocols
- Leadership qualities
- Organizational skills
- Analytical thinking
Work Environment
This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.
Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.
Physical Demands
This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.
Why ServiceMaster Restoration Services?
We offer a comprehensive benefits package designed to support your well-being and financial security. Our offerings include:
- 401(k) Plan: Save for your future with our competitive retirement plan, featuring company matching contributions.
- Health Insurance: Access quality medical coverage to keep you and your family healthy.
- Health Savings Account (HSA): Enjoy tax-advantaged savings for medical expenses, paired with our high-deductible health plan.
- Dental Insurance: Enjoy preventive and restorative dental care with our dental plan.
- Vision Insurance: Benefit from coverage for routine eye exams and eyewear to maintain your vision health.
- Short-Term and Long-Term Disability Insurance: Protect your income with coverage options for unforeseen circumstances.
- Hospital Insurance: Receive benefits for hospital stays and associated costs, providing peace of mind during medical events.
- Life Insurance: Benefit from a company-sponsored life insurance plan, with additional coverage options available to secure your family’s future.
Additionally, we prioritize work-life balance with generous Paid Time Off (PTO), including vacation days and sick leave, ensuring you have the time to recharge and care for your personal needs.
Why wait? Apply today to take advantage of these valuable benefits that enhance your career and personal life!
We are proud to be an equal opportunity employer and participate in E-Verify to confirm employment eligibility. Please note that we do not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
