What are the responsibilities and job description for the Project Manager position at ServiceMaster Restoration Services?
Position Summary
The Project Manager position is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. Project Managers inspect new projects, determine the planned course of action, monitor the project, and adjust actions to keep the project moving forward while maintaining required standards.
Responsibilities
The Project Manager position is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. Project Managers inspect new projects, determine the planned course of action, monitor the project, and adjust actions to keep the project moving forward while maintaining required standards.
Responsibilities
- Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.
- Coordinate internal and external resources for the flawless execution of projects.
- Provide on-site support by guiding technicians who are generating losses.
- Complete all required documentation for losses, including sketch and scope sheet for estimate.
- Develop and maintain partnerships with third-party resources, including adjustors and customers.
- Assign and monitor resources to ensure project efficiency and maximize deliverables.
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan.
- Actively participate in the on-call schedule, as assigned.
- Develop and write competed estimates by utilizing Xactimate, or other related applications
- Other duties as assigned or apparent.
Skills/Qualifications
Required
- Leadership and/or Team Management
- Communication skills
- Organizational skills
- Strong Problem-solving/Decision-making capabilities
- Analytical thinking
- High Emotional Intelligence
- Proficient in Microsoft Suites, including Outlook, Word, and Excel
- Fluent in industry standards and protocols
Preferred
- IICRC Certification
- Lead Certification
- OSHA 10/30/40 Certification
- Previous experience with DocuSketch, Mica, or Restore 365
Work Environment
This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.
Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.
Physical Demands
This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.
This is an in-field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided.
Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.
Physical Demands
This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.
