Commercial Restoration Project Manager

• 401(k) matching
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

• Managing the restoration of commercial properties from initial assessment through project completion.
• Proactively seeking and pursuing leads for potential mitigation projects to generate new business.
• Developing, monitoring, and managing project schedules and budgets to ensure timely and cost-effective completion.
• Using specified estimating software as required, Clerk of the Works Xactimate, to job estimates.
• Utilizing all software programs necessary for job estimating job management.
• Coordinating and allocating resources, including labor, equipment, and materials, for efficient project execution.
• Conducting thorough damage assessments to determine the scope of required restoration work.
• Ensuring all restoration activities comply with local, state, and federal regulations, including building codes and environmental standards.
• Monitoring the quality of work performed by contractors, subcontractors, and in-house crews to meet ServiceMaster’s standards and client expectations.
• Leading and managing a team of technicians and project staff, providing direction, support, and training as needed.
• Responding to emergencies promptly, coordinating rapid response efforts to mitigate damage and initiate restoration processes.
• Maintaining professional communication with customers, adjusters, and colleagues in person, over the phone, and virtually.
• Preparing documentation and pictures according to company policies and procedures to ensure insurance reimbursement.
• Assigning work orders to direct reports and subcontractors, approving time off, and participating in corrective discussions with department management.
• Keeping detailed records of personnel, resources, and billable events for projects.
• Assist in the collect of work authorizations and deductibles.
• Utilizing company-designated software (e.g., Restore, Outlook) for scheduling, documentation, and communication.
• Documenting essential notes and communication in Restore, including weekly updates and job photos.
• Reviewing final estimates to ensure completeness and compliance with company standards.
• Managing customer service issues and complaints, documenting actions and resolutions.
• Understanding and meeting company cycle times and service level agreements (SLAs) for each job and phase.
• Conducting Client Care Calls to maintain communication with customers and, when necessary, adjusters.

• Are highly organized and detail-oriented, with strong time management skills.
• Communicate effectively and professionally with customers and team members.
• Have experience in commercial mitigation and restoration projects.
• Demonstrate leadership ability, business acumen, and adaptability.
• Possess strong knowledge of construction practices, building codes, and safety protocols.
• Are proficient in Microsoft Office applications and industry-specific software (e.g., Restore).
• Have experience managing project budgets, schedules, and resources efficiently.

• High school diploma/GED required; Bachelor’s Degree or relevant experience preferred.
• 2-10 years of experience in project management, specifically in commercial mitigation.
• Ability to pass background and pre-employment drug screening.
• A valid Oregon Driver’s License with a clean driving record.
• Adherence to ServiceMaster’s Zero Tolerance policy and other personnel policies.

• Base Annual Salary: $50k - $60k, depending on experience.
• Impressive Monthly Bonus / Commission Structure – with the opportunity to earn up to an additional $5k-$30k annually
• 401K Retirement Plan: Employer 3% contribution.
• Medical, Dental, and Vision Insurance.
• Company Vehicle
• Tech - laptop iPhone

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.