Sales Account Representative

Job Overview
At ServiceMaster, we are seeking a highly motivated Sales Account Representative to join our team. As a key member of our sales force, you will be responsible for managing relationships with current customers and referral sources, as well as prospecting for additional revenue opportunities.

Key Responsibilities:

• Develop and maintain strong relationships with customers and referral sources.
• Prospect for new sales leads in assigned verticals.
• Create and manage key relationships with insurance agents and adjusters.
• Build product knowledge and refine sales techniques for specific relationship types and verticals.
• Prepare documents for job file reviews with current and prospective clients.
• Document and report on key referral-source relationships weekly and monthly.
• Participate in collections efforts with non-residential customers when necessary.
• Resolve issues with customers.

Requirements:

• High school graduate or equivalent; college degree preferred.
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred.
• 6-12 months of sales experience or prior sales training is highly desired, but not required.
• Valid Driver's License and satisfactory driving record.
• Good verbal and written communication skills.
• Good customer service skills.
• Highly motivated, strong work ethic, and enjoy the selling process.
• Build rapport easily and establish trust, leading to lasting customer relationships.
• Can effectively present information to customers one-on-one and in small groups.
• Has a good aptitude for basic math necessary for doing calculations related to the sales process.
• Local and regional travel may be required for trade shows, training, networking events, and for selling services immediately after catastrophic events.
• Some work required outside of traditional working hours to network and represent the company at business social events.
• Skilled using social media and other web-based sales tools.