What are the responsibilities and job description for the Case Manager Shared Living position at ServiceNet?
Benefits:
Department: Shared Living
Full Time
Location: Springfield
Schedule: Monday-Friday, 9a-5p
Base Salary: $48,000–$50,000/year $2,000 differential per additional case (See details below)
Make a difference in the lives of others — and your own!
ServiceNet’s Shared Living Program is are seeking a dedicated and compassionate Case Manager to coordinate care for individuals living in Shared Living homes. This is a vital role within our team—ensuring each person supported receives the care, dignity, and individualized services they deserve.
Key Responsibilities:
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn More About ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Department: Shared Living
Full Time
Location: Springfield
Schedule: Monday-Friday, 9a-5p
Base Salary: $48,000–$50,000/year $2,000 differential per additional case (See details below)
Make a difference in the lives of others — and your own!
ServiceNet’s Shared Living Program is are seeking a dedicated and compassionate Case Manager to coordinate care for individuals living in Shared Living homes. This is a vital role within our team—ensuring each person supported receives the care, dignity, and individualized services they deserve.
Key Responsibilities:
- Manage and oversee the support of individuals in Shared Living homes
- Coordinate and monitor services provided by Care Providers, Individual Support Staff (ISS), Personal Support Staff (PSS), and Respite Providers
- Ensure all services align with funding regulations, agency policies, and quality standards
- Identify stressors and implement interventions to maintain placement stability
- Supervise support staff and provide crisis intervention as needed
- Collaborate with the Department of Developmental Services (DDS) and other agencies
- Complete all required reports and assessments in a timely and professional manner
- Broad knowledge of human services or social work
- Bachelor's degree in a related field preferred
- 3–5 years of progressively responsible experience
- Strong organizational and communication skills
- Computer proficiency (Microsoft Office and related systems)
- Valid driver’s license and reliable transportation
- Starting Base: $48,000 -$50,000/year based on experience, education, and workload
- Differential: $2,000 for each additional case
- Minimum Caseload: 15
- Maximum Caseload: 20
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn More About ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Salary : $48,000 - $50,000
