Demo

Family Support Specialist

ServiceNet
Northampton, MA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/23/2025

Job Description

Job Description

Benefits :

  • Paid time off
  • Parental leave
  • Training & development

Family Support Specialist 1 Family Empowerment

Fulltime

Location : Northampton, MA

Salary : $41,454.40 Annually

Schedule : Monday - Friday, 8 Hours daily, between 9AM-5PM with flexibility to best meet case load needs, adjusting hours as needed. Some travel for In-Person Outreach Services made available throughout Hampshire & Franklin Counties.

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. Family Empowerment, believes that information is power for families and individuals to build a rich and full life as they live and grow in their communities. We help families find state, local and private resources to develop a unique plan of action - and along the way create and offer a host of activities for fun, education and inclusion. Family Support Specialists are a key resource to families who have a member with a disability! You will provide training, needed information, access to resources, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disabilities and / or autism and how to help better support families, as well as facilitating social, educational, support groups and recreational activities for people of all ages.

Key Responsibilities :

  • Providing individualized support to families.
  • Act as a liaison between programs, families, and providers.
  • Complete intakes / assessments.
  • Develop support plans and intervention strategies.
  • Promote Community Integration.
  • Help Maintain and expand an extensive community-based network of support & informational resources.
  • Provide Case Management to families in complex situations.
  • Qualifications :

  • Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 2-year college education.
  • Over 1-year direct experience working with families or individuals with disabilities.
  • Broad knowledge of disability support services.
  • May be required to complete First Aid, CPR, OSHA and / or Safety Care training based on program needs.
  • Valid driver's license and reliable transportation / vehicle required.
  • Benefits :

  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more
  • About ServiceNet

    ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

    Join Us

    Join us and become part of a caring community that helps others find joy and purpose. Apply today.

    Learn more about ServiceNet

    https : / / www.servicenet.org /

    ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

    Salary : $41,454

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