What are the responsibilities and job description for the Office Administrative Assistant I position at ServiceNet?
Benefits:
Office Administrative Assistant I
Department: Human Resources
Full Time
Location: Springfield, MA
Schedule: Monday-Friday, 9a-5p
Pay: $20/hr
Job Summary:
ServiceNet is a dynamic and compassionate nonprofit organization committed to delivering innovative mental health, developmental, and human services across Western Massachusetts. As an Office Administrative Assistant I, you will play a vital role in ensuring seamless office operations and providing a welcoming front desk experience. This position is key to maintaining effective communication, scheduling, administrative support, and assisting HR functions—all within a mission-driven and supportive environment.
Key Responsibilities:
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Office Administrative Assistant I
Department: Human Resources
Full Time
Location: Springfield, MA
Schedule: Monday-Friday, 9a-5p
Pay: $20/hr
Job Summary:
ServiceNet is a dynamic and compassionate nonprofit organization committed to delivering innovative mental health, developmental, and human services across Western Massachusetts. As an Office Administrative Assistant I, you will play a vital role in ensuring seamless office operations and providing a welcoming front desk experience. This position is key to maintaining effective communication, scheduling, administrative support, and assisting HR functions—all within a mission-driven and supportive environment.
Key Responsibilities:
- Greet and assist visitors and clients professionally.
- Answer and direct phone calls, take messages, and provide information as needed.
- Manage mail, packages, office supply inventory, and order necessary supplies.
- Schedule appointments, meetings, and training sessions.
- Maintain a neat, organized, and welcoming reception area.
- Monitor and manage visitor logs, security procedures, and employee sign-ins.
- Proctor MAP testing.
- Provide administrative support, including data entry, document preparation, and filing.
- Assist HR with various administrative tasks.
- Perform other office duties as needed.
- High school diploma or equivalent (Associate’s degree preferred).
- Experience in reception, customer service, or administrative roles.
- Strong communication, multitasking, and problem-solving skills.
- Proficiency in Microsoft Office Suite and office equipment.
- Ability to work independently and as part of a team.
- Generous time-off package
- Comprehensive health and dental insurance plans
- 403(B)-retirement plan, with employer matching
- Long-term disability benefits; paid life insurance
- Advancement opportunities, tuition assistance, and several more benefit options
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Salary : $20
