What are the responsibilities and job description for the Talent Acquisition Manager position at ServiceNet?
Benefits:
Talent Acquisition Manager
Department: Recruitment
Employment Type: Full-Time
Location: Headquarters in Northampton, with occassional travel to Springfield, Holyoke, and Greenfield offices
Schedule: Monday-Friday, 9a-5p
Salary: Starting at $75,000 (commensurate with experience and qualifications)
Position Overview
ServiceNet is a leading nonprofit organization dedicated to providing innovative mental health and human services across Western Massachusetts. We’re seeking a Talent Acquisition Manager to lead our recruitment operations with vision, professionalism, and strategic insight. The ideal candidate will be an experienced recruitment leader, adept at fostering strong partnerships, promoting a positive candidate and hiring manager experience, and building high-performing teams. This role requires a thoughtful communicator who can navigate complex conversations with professionalism and foster collaboration across diverse teams.
Key Responsibilities
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Talent Acquisition Manager
Department: Recruitment
Employment Type: Full-Time
Location: Headquarters in Northampton, with occassional travel to Springfield, Holyoke, and Greenfield offices
Schedule: Monday-Friday, 9a-5p
Salary: Starting at $75,000 (commensurate with experience and qualifications)
Position Overview
ServiceNet is a leading nonprofit organization dedicated to providing innovative mental health and human services across Western Massachusetts. We’re seeking a Talent Acquisition Manager to lead our recruitment operations with vision, professionalism, and strategic insight. The ideal candidate will be an experienced recruitment leader, adept at fostering strong partnerships, promoting a positive candidate and hiring manager experience, and building high-performing teams. This role requires a thoughtful communicator who can navigate complex conversations with professionalism and foster collaboration across diverse teams.
Key Responsibilities
- Recruitment Leadership: Direct daily operations of the recruitment team, optimize workflows, and monitor key performance indicators to ensure excellence in talent acquisition.
- Strategic Talent Sourcing: Develop and implement innovative sourcing strategies to attract high-caliber candidates for specialized roles in human services, clinical care, and nursing.
- Candidate and Hiring Manager Experience: Champion a smooth, timely, and respectful hiring process that reflects ServiceNet’s values and commitment to quality service.
- Team Supervision and Development: Mentor, support, and guide the recruitment team; ensure adherence to best practices and compliance standards.
- Workforce Planning Collaboration: Partner with leadership and departmental managers to align staffing strategies with organizational goals and future workforce needs.
- Minimum of 2 years of progressive experience in talent acquisition or recruitment required
- Demonstrated experience leading and developing a recruitment team
- Strong knowledge of sourcing techniques, recruitment best practices, and employment law compliance
- Proficiency with applicant tracking systems (ATS) and related recruitment technologies
- Exceptional interpersonal, organizational, and communication skills
- Experience recruiting within healthcare, human services, non-profit, or clinical sectors strongly preferred
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans (if eligible).
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more!
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Salary : $75,000
