What are the responsibilities and job description for the AI for HR Governance Risk and Compliance GRC Manager position at ServiceNow?

The Governance Risk Compliance (GRC) supports the newly established AI Governance Committee within the Global People team. This is a pivotal role to ensuring the organizations adherence to regulation and internal policies managing risk and maintaining a robust AI for HR governance framework. Responsibilities include guiding and supporting the assessment and mitigation of risk in AI for HR use cases monitoring compliance with applicable AI laws and regulations and assisting in the development of strategies to enhance AI for HR governance practices

Key Roles and Responsibilities

Develop enable and ensure execution of AI risk assessments and evaluation of incoming HR vendor products and internal custom AI development in partnership with Enterprise GRC teams
Provides guidance and support to the Digital Technology team and internal AI governance teams to ensure AI for HR GRC requirements are represented in ServiceNows AI compliance and AI inventory tools
Partner with technology research and GRC teams to expand monitor and maintain the Global People teams methodologies and technical capabilities for detecting mitigating and eliminating bias within AI models
Review governance risk and compliance policies and procedures and partner with relevant teams to update / supplement for HR AI use case
Support the governance risk compliance and legal teams in the drafting maintaining and updating AI use policies and procedural documents
Support the Global People product tech development lifecycle through evaluating AI use cases guiding the risk assessment and mitigation processes and supporting audit activities
Administer internal reviews Prepare AI governance risk and compliance reports and advise on risk mitigation measures
Plans manages and organizes AI GRC activities for the Global People team
Supports the development and maintenance of broader governance risk and compliance functions within the Global People team
Support internal audit processes conduct internal audits and reviews at regular intervals to ensure that compliance procedures are regularly followed
Partner with and support enablement and compliance functions through the creation of workshop and training materials to ensure employees are knowledgeable on the organizations AI policies regulations and processes
Stay up to date on ever changing AI regulatory landscape and ensure Global People AI strategy maintains alignment

Qualifications :

To be successful in this role you have :

10 years working in a risk or compliance role focused on HR technology

Solid understanding of current AI technology landscape and capabilities

CCEP NIST or ERM certifications

Experience building up a governance risk or compliance program is preferred

Risk Management : actively identifying and mitigating potential compliance risks assess their impact and develop strategies to mitigate them

Regulatory Knowledge : Extensive knowledge of both AI and HR regulatory landscape internationally

Collaboration : Designs and drives governance strategy in partnership with key leaders

Ethical Decision Making : Analyzes situations and make decisions aligned with the companys and external ethical code and expectations in the AI space

Investigative Skills : Conducting thorough investigations into risk and compliance issues gathering evidence and documenting findings

Attention to detail : Carefully reviewing documentation and data to ensure accuracy and compliance with regulations

Leadership and influence : Promoting a culture of ethical conduct by setting a positive example and encouraging ethical behavior within the organization.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work : Employment Type :

Fulltime

Key Skills

Arm,Risk Management,Financial Services,Cybersecurity,COSO,PCI,Root cause Analysis,COBIT,NIST Standards,SOX,Information Security,RMF

Vacancy : 1

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