What are the responsibilities and job description for the Brand Creative Manager position at ServiceNow?

As a Campaign Content Producer you will work closely with creative leadership to manage the execution of comprehensive content plans and deliverables for highimpact personabased campaigns. Youll act as the operational linchpin ensuring the successful delivery of creative assets across all marketing channels while driving efficiency and innovation through the use of AI tools. This role requires exceptional project management skills the ability to juggle multiple stakeholders and experience working on complex integrated campaigns.

Key Responsibilities :

Lead the endtoend content production process for various content formats such as digital / interactive display video and audio content that supports our persona programs
Partners closely with Creative Director and PMO to determine proper resourcing within given budgets and obtain and scrutinize detailed estimates from production partners to ensure it is answering the creative need
Lead the strategic and creative feedback process on all content including video which will include rough fine and final cuts of produced assets identifying key inputters and final approvers upfront
Develop communicate and implement internal production plans timelines and asset trackers for crossteam integrated marketing work streams including managing the process in required automated tools and tech.
Maintain and provide regular status updates to key stakeholders and project management leads on production progress proactively communicating any shifts or changes in delivery dates as well as the impact of delays in timely feedback
Oversee the budget & scope actualization for content development and external vendors to ensure accurate requirements pricing and delivery.

Competencies :

Content Production Expertise : Deep understanding of integrated campaign content production needs across all marketing channels. Should have deep experience in video and digital production processes and lead times including the latest AI technologies industrystandard tools content formats by channel accessibility requirements and best practices.

Budget management : Expertise in scoping and cost benchmarking understanding standard market rates of production services to ensure the team is getting maximum value for its budget.

Project management : Strong organizational skills and ability to juggle multiple projects in various stages of production.

Collaboration : Builds positive relationships with internal teams and external vendors to foster a streamlined production process.

ProblemSolving : Anticipates identifies and resolves challenges in the production lifecycle offering proactive solutions.

Communication : Ensures clarity and alignment across all stakeholders through timely updates and transparent discussions.

Qualifications :

Desired Skills & Experience

Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.

Experience : Minimum of 8 years in content production with a focus on digital and video; familiarity with agency or inhouse creative teams is a plus.

Tools : Proficiency in project and production management tools and collaboration software (e.g. Adobe Creative Suite Frame.io Microsoft Teams SharePoint).

Industry Knowledge : Experience in B2B or technology sectors preferred.

Education : Bachelors degree in Marketing Communications Advertising Film Production or related field.

Flexibility : Comfort working in a fastpaced hypergrowth environment.

Attention to detail and a commitment to delivering work of the highest quality.

Passion for innovation efficiency and elevating creative processes.

Why Join ServiceNow

Play a pivotal role in delivering worldclass content that inspire and engage our audiences.

Work alongside a talented passionate team dedicated to pushing creative boundaries.

Utilize cuttingedge AI tools to drive efficiency and innovation in your work.

Contribute to a purposedriven organization thats transforming the way the world works.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $100500 $175900 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work : Employment Type :

Fulltime

Key Skills

Digital Marketing,Marketing,Management Experience,Profit & Loss,Analysis Skills,Microsoft Powerpoint,Market Research,Project Management,Product Management,P&L Management,Product Development,Branding

Vacancy : 1

Salary : $100,500 - $175,900

Apply for this job

Receive alerts for other Brand Creative Manager job openings

Brand Creative Manager

What are the responsibilities and job description for the Brand Creative Manager position at ServiceNow?

What is the career path for a Brand Creative Manager?

Job openings at ServiceNow

Not the job you're looking for? Here are some other Brand Creative Manager jobs in the Chicago, IL area that may be a better fit.

We don't have any other Brand Creative Manager jobs in the Chicago, IL area right now.

AI Assistant is available now!