Demo

Business Analyst Intern - Reporting & Analytics

ServiceNow
San Diego, CA Intern
POSTED ON 1/27/2025 CLOSED ON 2/10/2025

What are the responsibilities and job description for the Business Analyst Intern - Reporting & Analytics position at ServiceNow?

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400 customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Internship Program Overview

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the world across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to online learnings and dedicated Summer Coach to further grow their careers with us

If you want to make work, work better, we want you. To learn more, check out our Early Career Page!

What you will do

Delivery Excellence – Reporting and analytics

  • Collect and organize data from various sources including cloud data warehouse platform(s)
  • Perform data analysis to identify trends, patterns, and insights
  • Assist in the creation of presentations and visualizations to communicate findings to stakeholders within Power BI
  • Collaborate with team members on data-driven projects and initiatives following a demand management process

Qualifications

  • Currently enrolled at an accredited university pursuing a Masters degree in Business Analytics or Data Science, or a similar field and on track to graduate between December 2025-June 2026
  • Excellent listening, verbal, and written skills.
  • Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues.
  • An ambitious, creative, goal-oriented, and customer-focused mindset.
  • Ability to think big and deliver projects from conception through completion.
  • Highly organized and efficient.
  • Ability to handle multiple competing priorities, and ability to adapt in a flexible and fast-paced environment.
  • Requirement of basic exposure to Python data processing
  • A basic understanding of Power BI, Cloud computing and SaaS offerings is a plus.
  • Previous internship experience is a plus.
  • Able to commit to a 12-week internship
  • This position is not eligible for employment based sponsorship

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base rate of $35.68/hour, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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