What are the responsibilities and job description for the Business Strategy Manager Strategic Initiatives Planning Office position at ServiceNow?

The Global Solution Sales GTM Programs and Sales Plays organization is on a journey to innovate across ServiceNows gotomarket (GTM) delight our customers and fuel our unparalleled climb to $30B. Were moving fast and with this rapid scale and dynamic growth were hiring a Business Strategy Manager to help us continue to evolve and optimize our specialist coverage for Emergent and Scale Workflows while also graduating our most mature Solutions to core sellers.

Reporting to the Senior Director Strategic Initiatives and Planning the Business Strategy Manager will play a pivotal role in working across our leadership team and with cross functional business partners to shape GTM plans that will continue to help us scale enable productivity in the field and deliver balanced growth across the portfolio. We are looking for a candidate who is a highly structuredstrategic thinker problem solver and collaborative teamplayer.

The ideal candidate is a selfstarter who can thrive in highgrowth fastpaced environments working across manystakeholders seamlessly to ensure strategy can quickly turn into elite level execution. If you have a stellar background in consultancy and / ortech a passion for change and an ability to work effectivelywith a diverse and driven global team then wed love to hear from you!

Key Responsibilities :

Drive development and alignment of GTM strategy & priorities across our Global Solution Sales GTM Programs and Sales plays organization; as a central office ensure we have a cohesive plan across our teams
Play a leading role in developing key strategic plans including our Summer Strategy package; drive informed strategic decisions that help us continue to scale and optimize specialist coverage and measure incrementality
Play a leading role in developing our AOP1 and AOP plans throughout the planning process; help guide further informed decisions to put transformation into action for the next fiscal year
Ensure transparency and direct input from our Global and GEO Solution Sales teams for agility to adjust course on whats inflight but also to shape new changes that will positively impact productivity growth and the sales experience
Own cross functional stakeholder alignment (and governance where required) across product sales partner operations finance (including sales compensation) corporate strategy marketing pricing DT customer excellence and other key internal teams
Lead socialize develop and execute strategic changes or initiatives aligned to our GTM strategy; partner with Workflow leadership (sales product) to provide strategic support as they innovate across their GTM plans
Prepare executive level communications presentations and reviews / readouts to outline strategic insights recommendations and outcomes
This is a global role requiring familiarity with differences across GEO and market maturity while being able to connect across time zones with stakeholders from each GEO
Minimal travel required (10% or less)

Qualifications : Work Experience

6 years of experience in consulting and / or Software / SaaS technology companies; prior experience across one or more of GTM strategy planning and strategic initiatives

Handson experience in a sales organization and deep understanding of gotomarket functions sales coverage and sales compensation design

Evidence of having established programmatic efforts at scale that span across functions

Mindset & Approach

Energized by creating clear proposals and presentations to help drive informed executive decisions

Ability to influence and motivate others drive collaboration and resolve conflict between stakeholders

Ability to think strategically understand the big picture and connect the dots between strategy and operational priorities as well as translate the strategy into effective execution and tangible outcomes

Strong analytical skills and intellectually curious about data analysis trends and insight generation

Culture Fit

Hungry & Humble with a Win as a Team approach to everything (see : ServiceNow values)

Ability to handle interpersonal relationships professionally and empathetically

Strong communication crossfunctional collaboration and executive presence is critical for success

Selfstarter who can learn quickly and multitask in fastpaced and often ambiguous environments

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas : flexible remote and requiredinoffice.

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note : Fraudulent job postings / job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow.

Remote Work : Employment Type :

Fulltime

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