Compensation Manager

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Lead the market analysis process and recommend changes to the salary structure and equity programs
• Use quantitative and qualitative analysis identify problems, develop hypotheses and recommend solutions to compensation programs and processes
• Provide support on compensation projects including but not limited to - compensation policies and practices, compensation content delivery and refresh. Special projects could come up from time to time and require this role to be part of those projects
• Support the business groups in modeling of business specific variable pay design
• Play a key role in the execution of semi-annual bonus program and pay planning cycles
• Support and provide proactive guidance to monitor and maintain our competitive positioning, balancing internal equity and external competitiveness
• Partner closely with the recruiting organization in the analysis of offers to ensure sound, compelling and attractive offers are extended to secure the necessary talent to scale us to our projected growth in this challenging market
• Monitor external trends and recommend required changes to ensure compliance with global pay regulations
• Work with HR systems team to implement and test systems changes
• Support the development of compelling compensation trainings
• Partner with cross functional teams to develop dashboards and analytic models to provide business insights and interpret market or internal trends

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• The ideal candidate will have an analytical mind, an organized work style, a keen eye for numbers and patterns, and the ability to work both strategically and tactically to carry out successful changes and programs
• Expert knowledge of compensation salary planning, incentive programs, equity plans, market pricing and analytics
• A working knowledge and awareness of labor laws related to pay
• Advanced Excel skills
• Workday experience preferred

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $121,700 - $213,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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