What are the responsibilities and job description for the Manager Public Cloud Forecasting position at ServiceNow?

The Manager of Public Cloud Forecasting ensures that the various Data and Analytics key functions and team have their goals aligned with the organizations mission strategy and objectives. The Forecasting team analyzes data and its key drivers for ServiceNow customers on Hyperscaler solutions; Owns our multiyear forecasting of Cloud Capacity develops next generation advanced analytics and models to analyze and improve overall forecast and operational analytics leverages AI Machine Learning and other advanced Analytics to inform our goforward enterprise strategies.

What you get to do in this role :

Partner with Cloud leadership to drive the improvement of operational metrics. Manage Cloud planning and forecasting. Enable and support leadership ensuring efficient focus on achieving planned goals and strategies. Support leadership in an effective communications cycle to share progress and recognize the success of the teams in achieving business goals.
Develops and delivers a comprehensive multiyear cloud forecasting plan encompassing multiple public cloud environments and aligned with various internal engineering efforts and teams.
Drive crossfunctional collaboration efforts to support multiple teams understanding of longterm growth plans improved planning efficiency and consistent performance of infrastructure capacity levels.
Deliver effective Cloud Analytics and reporting across the Cloud business leveraging Analytics and tools. Ensure metrics are focused on driving the achievement of goals and productivity for the Cloud business.
Work crossfunctionally to understand relevant business data and analytics needs and to establish platform strategies and define and deploy the technology roadmap aligned with the use case evolution of enterprise data and analytical capabilities.
Ensure business strategies plans and goals are aligned drive delivery of key planning deliverables. Leverage Cloud Analytics to provide insights into the planning process to achieve business strategies and goals with efficient growth.
Identify and implements critical metrics vital to manage and monitor the performance of overall operations including : capacity availability budget and inventory
Works with key internal and external stakeholders as well as departmental leaders and executives fostering a relationship of trust and playing an advisory role in the use of data to improve performance and Organizationwide strategy formulation.
Run an excellent organization and setup mechanisms to lead teams across multiple locations globally.

Qualifications :

To be successful in this role you have :

Education

Bachelors in Computer Science Data Science Management Information Systems Statistics Analytics or any other related field. An equivalent of the same in working experience is also acceptable for the position.

Experience

6 years of working experience in an Executive Data Management Data Analytics or Cloud leadership position within a fastpaced and complex Organization.

Experience in Demand and Capacity planning for hyperscaler environments (AWS GCP Azure)

Experience in leading large infrastructure architecture programs teams and cloud infrastructure architecture management.

Experience building and leading data & analytics organization or practices as well as successful experience evangelizing / advocating for data analytics value across an Organization and to diverse audiences.

Direct experience driving continuous improvements in process and operational efficiencies. Lead processimprovement efforts and manage the implementation of both business processes and technical solutions. Drive standards across cross functional teams.

Proven and successful experience in a consulting role for senior Organization leadership and executives. As well as experience with handson leadership roles directly managing data and analytics teams and driving change within a large complex Organizations.

An understanding of cloud architecture underlying markets and key market drivers and global megatrends and the value of data & analytics in acting on external disruption and market trends.

Communication skills

Strong analytical skills

Interpersonal skills

Strong leadership and people skills

This role is ideal for a leader who thrives in a fastpaced environment and is passionate about leveraging data analytics and capacity planning to shape the future of public cloud operations.

GCS23

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $137500 $240500 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work : Employment Type :

Fulltime

Salary : $137,500 - $240,500

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Manager Public Cloud Forecasting

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