What are the responsibilities and job description for the Manager Software Engineering position at ServiceNow?

Were not yesterdays IT department were Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth. Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century. And we love cocreating using and highlighting our own products to do it.

Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them.

What you get to do in this role :

Build the best cloud software for businesses using a market leading development cloud platform
Drive the design development and implementation of highquality software solutions to ensure they meet stakeholder and company objectives
Collaborate with product management design support and other development teams to create highquality solutions
Solve complex and ambiguous problems.
Motivate and guide the team to bring their best self to work every day and strive to wow our customers
Manage departmental resources staffing mentoring and enhancing and maintaining a bestofclass engineering team

Qualifications :

To be successful in this role you have :

A minimum of 5 years of experience with application development system architecture and production support for highly complex enterprise level products

A minimum of 3 years of proven experience managing multicultural and diverse engineering teams across multiple locations

Proficiency in one or more relevant programming languages (Java C Ruby. Shell JavaScript)

Experience with Frontend / UI frameworks such as AngularJS ReactJS Bootstrap

Strong communication and presentation skills and the capability to listen and influence

Excellent interpersonal skills proven track record of building strong relationships and establishing credibility at all levels of the organization

Ability to understand the business case for each deliverable undertaken and works with product owners to help ensure benefits are realized

Experience with opensource tools and agile development environments

Ability to understand and implement best practices and coding standards required including programming languages tools design and development methodologies and processes etc.)

Strong collaboration and communication skills to facilitate discussions across a range of internal teams and manage dependencies

Experience in ServiceNow is a plus

Experience in Partner Relationship Management / Customer Relationship Management domain is desirable

Experience with developing and embedding Generative AI based services and capabilities is a plus

A proactive attitude and sense of ownership to succeed in a fastpaced environment.

FD21

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $163600 $286300 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work : Employment Type :

Fulltime

Key Skills

Hospitality Experience,Go,Management Experience,React,Redux,Node.js,AWS,Mechanical Engineering,Team Management,Leadership Experience,Mentoring,Distributed Systems

Vacancy : 1

Salary : $163,600 - $286,300

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