Principal Inbound Product Manager-Data Management

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:   

Deliver Customer Value  

• Deliver delightful experiences solving top data management challenges 
• Collaborate closely with ServiceNow internal teams to understand their needs and manage dependencies  
• Understand other ServiceNow experiences and how these features can add value 
• Become a domain expert by understanding the latest infrastructure trends and storage trends 

Provide Team Leadership  

• Establish the vision and product strategy for a mission critical part of the platform   
• Manage various stakeholders and set product priorities and build consensus  
• Work with cross-functional teams to execute on the product backlog and manage dependencies  
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries  

Have a Significant Impact  

• Drive enhancements and efficiencies for services that are used by every ServiceNow customer  
• Help define and drive the future of long-term data storage options and access patterns 
• Be part of a high-performing Product team that is accountable, empowered, and works together to deliver outcomes that matter  
• Influence other product teams by being the expert in your domain

Qualifications

To be successful in this role you have:

• 8 years of Product Management experience or equivalent in a technical role  
• 3 plus years’ experience in a SaaS company  
• Domain expertise in long term storage options and data retention policies  
• Strong prioritization skills and the discipline to focus on customer needs 
• Experience defining and capturing product requirements and transforming them into a product roadmap 
• Familiarity with public cloud platforms, including Microsoft Azure and Amazon Web Services. 
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions 
• Drive solution development through big-picture solution development 
• Ability to inspire and align engineering teams to deliver exceptional experiences

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $142,700 - $249,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.