Sr Solution Sales Account Executive Customer Industry Workflows - Strategic Manufacturing

The Solution Sales Executive will oversee market success of ServiceNows Customer & Industry Workflows products inclusive of CIWF multiworkflow solutions (as prescribed). You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams including Core Field Solution Sales Solution Consulting Support and Professional Services.

What you will get to do in this role :

Oversee worldwide development of assigned account including development and deployment of territory resources

Develop a sales strategy in the allocated territory with a target prospect list and a regional sales plan for your assigned account and / or territory.

Develop relationships with multiple Csuite personas (e.g. CFO CIO COO CDO) across CIWF product(s) and CIWF multiworkflow solution(s).

Arrange and conduct initial Executive and CxO discussions and position meetings

Collaborate closely with your Solution Consulting counterpart and extended team to deliver art of the possible demonstrations showcasing ServiceNows Customer Industry & Workflows product(s) & solution(s) orchestrating relationships as required.

Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience

Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform

Lead opportunities all the while collaborating closely with Core Sales Teams (AEs SCs Leadership) and other ServiceNow Solution Areas (Customer Employee IT) to deliver outcomesbased solutions to our clients and prospects.

In partnership with assigned Account Executive and Solution Consultant present our Customer Workflows offering directly to prospects customers partners and at industry events and seminars

Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition

Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales

Sales process management and opportunity closure

Ongoing account management to ensure customer satisfaction and drive additional revenue streams

Qualifications :

To be successful in this role you have :

Current location in Oregon Washington or Northern California with ability to travel

Full cycle success selling CX solutions into large Strategic Enterprise customers ideally in Manufacturing

Experience in solution sales preferably within a Customer Service Management / CRM / CX / CPaaS vendor

An understanding of the CRM or CX solutionrelated business processes

Experience leading virtual or matrixed teams

Ability to understand broad macrolevel business IT needs for a prospective client

7 years of sales experience within software OR solutions sales organization

Experience establishing trusted relationships with current and prospective clients and other teams

Ability to produce new business negotiate deals and maintain healthy CLevel relationships

Able to thrive in a fast paced growing deadline driven environment

Willingness to go above and beyond to win in the market against stiff competition

Ability to communicate complex issues in simple terms via written and oral media to a variety of different audiences

Ability to forge strong business relationships and connect with both Clevel execs at customers as well as with individuals in ServiceNow internal and external ecosystem

Excellent communication and presentation skills

Regional travel required up to 50%

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $ 117850 $183400 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.  Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Remote Work : Employment Type :

Fulltime

Salary : $117,850 - $183,400