What are the responsibilities and job description for the Solutions Sales Specialist position at ServiceRocket?
G'day!
We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
Twenty years on and counting, we’ve got your back.
Why is ServiceRocket the place for you 🧡
- A 20 year tech services expert of many solutions and partnerships with industry giants.
- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
- We have been certified as a best place to work for our US, Chile and Malaysian offices.
- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.
Visit our website to learn more and become a part of our Rocketeer Nation.
We are seeking a seasoned Solutions Sales Specialist to join our growing team and play a pivotal role in driving revenue and expanding our footprint within the Atlassian ecosystem. This is an exciting opportunity for a self-motivated and results-oriented professional with a proven track record of success in selling complex solutions and professional services. You will be responsible for identifying and cultivating leads, understanding client needs, crafting compelling proposals and closing deals that deliver significant value to our clients.
What you’ll be doing 💪
- Identify and qualify new leads within the target market aligned with your assigned territory or vertical.
- Deeply understand Atlassian products and services, along with complementary solutions from our partners, to develop and present customized solutions that address clients unique business challenges. You will be comfortable closing seven-figure software resell deals and professional services deals greater than $150,000
- Build strong relationships with key decision-makers, understand their pain points and objectives and foster long-term partnerships - we expect you to have your key buyers on different communication platforms!
- Create compelling and competitive proposals that articulate the value proposition and demonstrate the ROI of your proposed solutions.
- Confidently negotiate contracts and close deals to achieve or exceed your assigned sales targets.
- Stay up-to-date on industry trends, competitor offerings and Atlassian product roadmap to inform your sales strategies.
- Work closely with your colleagues in technical, pre-sales and delivery teams to ensure seamless client engagements and successful project implementations.
- You have experience working ‘in the channel’ closely aligned to a large, successful software vendor such as Atlassian.
What you’ll bring to the table 🧑💻
- An insatiable curiosity for the way businesses work and the challenges facing our key buyer profiles (CFO, CIO, CTO, Head of Engineering)
- Comfortable writing and constantly updating territory and account plans
- Comfortable partnering with key cross-functional partners such as our marketing team to develop and drive pipe building initiatives and proactively lean into marketing lead initiatives
- Can develop strategic direction from market information and create compelling market analysis presentations
- Ability to have an ongoing regular conversation with executive buyer
Requirements:
- Minimum of 7 years of experience in a solutions sales role, preferably within the IT consulting industry.
- Proven track record of exceeding sales targets in a competitive environment.
- Strong understanding of the Atlassian suite of products and services (Jira, Confluence, Service Management, etc.).
- Experience selling complementary solutions within the Atlassian ecosystem, or competitive platforms is a plus.
- Excellent communication, presentation and negotiation skills.
- Ability to build and maintain strong relationships with clients and other stakeholders.
- Self-motivated, results-oriented and driven to exceed expectations.
- Competency in the typical back office support tools and CRM software associated with sales environments and global asynchronous communication.
\nPerks ✨🍇🚀
-Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.
-Stock options: you have the opportunity to participate in the ownership of the company.
-Health insurance: we support you and your family–your well-being matters.
-Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.
-Career pathways program: you can grow horizontally, vertically, or any way you want.
-Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
-Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.
Our Selection Process 🔎
Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.
You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.
Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!
Additional Information
ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
*Only shortlisted candidates will be notified*
Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.
RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us.Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email careers@servicerocket.com.
Salary : $150,000
