What are the responsibilities and job description for the Care Manager position at Services and Advocacy For?
Job Description
Job Description
Care Manager – SAGE Center
SAGE is the world’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ ) older adults. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources for LGBTQ older adults and their caregivers, advocates for public policy changes that address the needs of LGBTQ older people, and provides cultural competency training for aging providers and LGBTQ organizations, largely through its National Resource Center on LGBTQ Aging and its growing social enterprise SAGECare.
Summary : The Care Manager assists and provides services to our participants, clients, and residents at assigned SAGE Center.
Responsibilities :
- Provide case management, information, referrals, and advocacy to SAGE clients and participants, including other individuals as assigned
- Open cases and assess needs, including developing care plan strategies
- Conduct benefit and entitlement eligibility assessments, and assist clients with public benefits applications and other entitlement programs and opportunities
- Assist clients in going to social service agency appointments, when necessary
- Respond to walk-ins and provide a presence and back-up to participants and staff in the SAGE Center, responding to issues as they may arise with participants
- Collaborate with Care Managers and Resident Coordinators in the department to support mutual clients
- Organize and / or lead presentations as needed
- Lead or co-lead support groups or other group activities
- Liaise with the volunteer benefits, financial, and legal counselors, providing support to clients
- Collect and enter all client / participant service unit data and client notes in database(s) thoroughly and in a timely manner (by the end of each day), in accordance with organizational policies and regulatory mandates, as well as fulfilling all other reporting requirements
- Prepare for and be on-hand for site visits and program audits with contract program officers
- Develop good relationships with external providers to enable linkages with other community resources
- Conduct home visits, as needed
- Perform other duties as assigned.
Required Qualifications :
Preferred qualifications :
Department : Care Management & Resident Services
Status : Full-time
Location : In accordance with the program needs, plus travel to various locations within the NYC metropolitan area.
Schedule : Full-time, 35 hours / week, Monday – Friday. Occasional schedule adjustments may also be necessary, per program necessity.
Salary Range : $53,000 - $60,000
Reports to : Assistant Director of Care Management & Resident Services
Benefits : SAGE offers an attractive benefits package.
Salary : $53,000 - $60,000