What are the responsibilities and job description for the Manager, Business Development, Accounting & Supply Chain position at ServiceTitan?
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About this Team :
Our Business Development organization is a highly strategic team responsible for assessing, validating, building and launching new business opportunities to accelerate growth at ServiceTitan while making a meaningful impact to our customers. We've driven exponential revenue growth and will be instrumental in continuing that trajectory in 2024 and beyond. Our team is composed of intellectually curious, hardworking, self-starting, and customer-oriented individuals who act with intentional urgency in accomplishing company-wide objectives. At ServiceTitan, our goal is to build innovative products, provide extraordinary services & become THE operating system of the Trades industries.
About this Role :
The Manager of Business Development is an integral, highly-visible role contributing to the overall success of our team. In this role, you will design, drive, manage, and optimize partnerships that accelerate our entry into new markets or solidify our footing in existing ServiceTitan segments. This role will focus on integrations and partnerships within our Accounting and Supply Chain functions and be responsible for launching net-new partnerships as well as building strategy and structure to support burgeoning partner channels at ServiceTitan. These partnerships and integrations are critical to our ability to acquire and keep customers, by preserving continuity within their day-to-day operational workflows and complementing ServiceTitan's suite of best-in-class capabilities. Balancing both hard and soft skills, the Manager of Business Development is equally at ease building a complex integration roll-out model as they are presenting a business case to an executive audience or negotiating commercial deal terms with a prospective partner. The ideal candidate is a strong collaborator and has worked closely with technical and business stakeholders to drive positive business outcomes.
This individual will have a well-rounded background including strategic thinking, data analysis, and program management potentially drawing from a wide array of previous roles such as Business Operations, Management Consulting, Business Development, or Product Management.
If you are a talented and experienced team player interested in shaping company strategy and helping ServiceTitan increase its market leadership in a massive and growing set of global industries, we'd love to hear from you.
What you'll Do :
- Manage the entire lifecycle of a partnership and / or integration end-to-end, including identifying a partnership use-case, building a business case, evaluating partner candidates, negotiating deal terms, launching and program managing roll-out, enabling internal and external teams, and bringing the partnership to market
- Develop and maintain a deep understanding of the Accounting, ERP, and Supply Chain technology player landscape in each of the markets ServiceTitan operates or plans to operate in, and how that landscape is impacted by industry, competitive, or macroeconomic trends
- Collaborate with leaders across ServiceTitan's Product, Sales, Success, and Support organizations to understand and influence ServiceTitan's product roadmap and inform our partnership and integration strategy
- Help scale the team and our supporting partner programs to keep up with the expanding needs of ServiceTitan's strategic objectives
- Analyze customer and sales data to identify gaps in our Accounting and Supply Chain integration footprint and inform fiscal year planning and team objectives
- Work with ServiceTitan executive leaders to support live sales deals of highly strategic prospective customers, providing relevant subject matter expertise and recommendations on building best-in-class workflows and leveraging our partner ecosystem
- Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements
- Manage and evaluate the ongoing success of existing partnerships and integrations by tracking key metrics and success criteria and supporting internal teams in addressing customer escalations
- Help shape and continuously refine the Accounting and Supply Chain partner programs, optimizing for efficiency, growth and commercial value, across our customer, partner, and internal team stakeholders
What you'll Bring :
Benefits :
Be Human With Us :
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer :
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career :
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
Salary : $136,600 - $182,600
