Principal Product Manager, Productivity Tools

Ready to be a Titan?

We are seeking a Principal Product Manager to lead the development of our productivity tools suite, including (but not limited to) capabilities like communication (internal and external), notifications and alerts, to-do lists, personal AI assistant, and calendar visibility within our enterprise SaaS offering. In this role, you will be responsible for building extensible capabilities that cater to both a diverse range of personas and a diverse range of vertical trades. You will work closely with cross-functional teams to ensure that our tools not only meet but exceed the needs of our customers, driving their efficiency and enhancing their overall experience.

What you'll do :

• Product Vision & Strategy : Define and drive the product vision and strategy for the productivity tools, aligning them with the company's overall goals and customer needs.
• Customer-Centric Development : Work closely with customers, understanding their workflows and pain points, to develop tools that enhance productivity and operational efficiency.
• Cross-Functional Collaboration : Collaborate across product squads to gather feedback and input into your roadmap and drive adoption and use of productivity capabilities
• Innovation & AI Integration : Identify opportunities to leverage AI and other emerging technologies to create intelligent and automated solutions that solve real-world problems.
• Feature Prioritization : Prioritize features based on customer feedback, business impact, and strategic goals, ensuring timely and high-quality delivery.
• Segment-Specific Solutions : Develop and scale solutions that serve a wide range of customer segments, ensuring flexibility and adaptability to different use cases.
• Roadmap Ownership : Own the product roadmap for productivity tools, regularly updating stakeholders on progress, challenges, and next steps.
• Metrics & Analysis : Define success metrics, track performance, and iterate on product features to continuously improve the user experience.
• Market & Competitor Analysis : Stay informed about market trends, competitive products, and new technologies to ensure our offerings remain cutting-edge.

What you'll bring :

Be Human With Us :

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

What We Offer :

When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career :

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $267,200 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Salary : $166,500 - $267,200