What are the responsibilities and job description for the Software Engineer I - Data Platform position at ServiceTrade?
Position Description:
ServiceTrade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We’re seeking a motivated and skilled Software Engineer I - Data Platform to join our growing team. As a Software Engineer I - Data Platform, you will assist with the design, development, and maintenance of data pipelines that unify and organize operational data from multiple products, empowering our customers’ business with insights for analytics and machine learning.
Why ServiceTrade:
About you:
You are someone who takes full ownership of your work and thrives on delivering solutions. If there’s a problem in our system, no matter where the root cause lies, you pursue it until it’s resolved — ensuring our customers experience a seamless service. You never compromise on quality and are always looking for ways to improve performance, scalability, and efficiency. With a proactive mindset, you aim to not just meet, but exceed customer expectations. Your can-do attitude drives you to find answers and make an impact, no matter the challenge.
Key Responsibilities & Activities:
What does ServiceTrade do?
Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page.
What kind of benefits do you offer?
Go ahead and apply! Let’s get to know each other.
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.
ServiceTrade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We’re seeking a motivated and skilled Software Engineer I - Data Platform to join our growing team. As a Software Engineer I - Data Platform, you will assist with the design, development, and maintenance of data pipelines that unify and organize operational data from multiple products, empowering our customers’ business with insights for analytics and machine learning.
Why ServiceTrade:
- Innovative Challenges: Dive into real-world challenges like optimizing streaming pipelines for low-latency data delivery, crafting scalable data models with dbt to unlock actionable insights, and solving complex transformation puzzles that bridge raw data to business impact—all while growing your skills alongside a cutting-edge data team.
- Make a Real Impact: Your work will directly help our customers optimize their business with better decision making guided by visibility into their data.
- Collaborative Culture: Work with a talented team, foster learning, and evolve best practices to continuously improve processes.
- Tech at the Core: Be part of an environment that embraces cutting-edge tools and platforms.
About you:
You are someone who takes full ownership of your work and thrives on delivering solutions. If there’s a problem in our system, no matter where the root cause lies, you pursue it until it’s resolved — ensuring our customers experience a seamless service. You never compromise on quality and are always looking for ways to improve performance, scalability, and efficiency. With a proactive mindset, you aim to not just meet, but exceed customer expectations. Your can-do attitude drives you to find answers and make an impact, no matter the challenge.
Key Responsibilities & Activities:
- Develop, test, review, and maintain Python code for data ingestion, transformation, and processing within streaming and batch pipelines.
- Utilize dbt to develop, test, and document data transformation models for AWS Redshift.
- Collaborate on the design and refinement of data models that support analytics and business requirements.
- Assist in the development and optimization of ETL/ELT workflows using AWS DMS, Kinesis, and other relevant tools.
- Investigate and resolve data pipeline issues to ensure data quality and consistency.
- Engage with senior engineers to acquire best practices in data engineering and modeling.
- Produce documentation for code, models, and processes to facilitate team knowledge sharing.
- Data Engineering: 2 years of full-time experience in data engineering, designing, code review, and managing ETL/ELT pipelines.
- Cloud Data Platforms: Understanding of cloud data platforms like AWS Redshift, BigQuery, or Snowflake.
- Programming: Python, SQL (MySQL, Postgres, SQL Server), dbt, AWS (DMS, S3, Airflow, Kinesis, DocumentDB, CloudWatch, Kubernetes, Glue).
- Version Control & CI/CD: Familiar with version control (GitHub), building CI/CD pipelines for data infrastructure, and infrastructure-as-code.
- Data Warehousing: Understanding of data warehousing best practices, design, and implementation in a multi-tenant environment.
What does ServiceTrade do?
Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Community Impact Program (Volunteer)
Go ahead and apply! Let’s get to know each other.
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.
