What are the responsibilities and job description for the Assistant Portfolio Manager position at Servicon Operations - Municipalities?
Overview
We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.
Our goal is to become a trusted partner, not outsourced vendor.
One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.
Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence : People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.
Responsibilities
Are you a seasoned leader ready to expand your impact? As an Assistant District Manager, you will play a critical role in optimizing operations across multiple client sites, ensuring seamless service delivery and client satisfaction. Partnering closely with the District Manager, you will help shape strategies that drive efficiency, team performance, and service excellence.
Fluency in Spanish is required, as you will be working closely with diverse teams and clients to ensure clear communication and operational success.
In this role, you will :
Support and execute strategic initiatives across your portfolio.
Lead and mentor service teams, site supervisors, and managers to elevate performance.
Strengthen client relationships, ensuring alignment with their evolving needs.
Collaborate with leadership to implement best practices and drive continuous improvement.
If you have a proven track record in multi-site management, are fluent in Spanish , and are eager to take the next step in your leadership journey, lets connect!
Qualifications
- Manages and directs the performance of routine to complex tasks and projects.
- Ensures contracted service is delivered to client and completed to clients specifications; is the point of escalation for client questions and concerns; supports in leading contract renegotiations and in seeking new service opportunities.
- Ensures site staff and management understand and execute their responsibilities in a consistent, safe, and sanctioned matter.
- Ensures sites are properly staffed with the appropriate number, type, and skill of service team members and managers.
- Recruits for multiple sites, including opening the requisition, selecting appropriate candidates, conducting interviews, and giving feedback and candidate selection input.
- Ensures payroll processes are completed for the portfolio, including ensuring managers have completed payroll related tasks and reviewing and approving timesheets as necessary; able to run timekeeping reports and derive and develop meaningful workforce metrics from the data.
- Communicates and articulates safety and job-related training to a variety of service team members and managers.
- Develops and guides employees; is the point of escalation for employee relations issues, including corrective action; escalates and / or consults with human resources when appropriate.
- Develops metrics for portfolio supply inventory for budgeting and client contract negotiations
- Builds cross department relationships centered on executing company strategy.
Compensation details : 75000-80000 Yearly Salary
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