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Servpro Industries, Inc. is hiring: Cleaning & Content Supervisor in Houston

Servpro Industries, Inc.
Houston, TX Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

SERVPRO Team Shaw - Awarded #4 FASTEST Growing Mid-Market companies in DFW by Dallas Business Journal in 2024.

SERVPRO Team Shaw is one of the largest SERVPROs in the country and has grown from one location in 2019 to 27 locations today. We have grown 10x in the last 3 years and are looking to double in growth in the near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!

Do you love helping people through difficult situations? Then don’t miss your chance to join our Franchise as Contents Supervisor.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We are seeking a highly skilled and organized Cleaning Content Supervisor to oversee the inventory of contents and cleaning of personal property affected by fire damage. This role is responsible for managing a team of technicians, ensuring proper handling and cleaning of salvageable items, and maintaining a smooth workflow while adhering to industry standards and safety protocols.

Key Responsibilities :

  • Supervision & Leadership : Oversee content cleaning technicians and ensure efficient workflow during the restoration process.
  • Inventory & Documentation : Maintain accurate records of damaged and salvageable items using inventory tracking software.
  • Customer Interaction : Communicate with property owners regarding their belongings, explaining processes and setting expectations.
  • Restoration Oversight : Ensure all items are properly packed out, cleaned, stored, and returned according to company standards.
  • Quality Control : Inspect restored contents for cleanliness and completeness before returning them to clients.
  • Safety & Compliance : Ensure all technicians follow proper PPE, handling, and cleaning protocols.
  • Collaboration : Work closely with project managers, insurance adjusters, and other stakeholders to ensure smooth operations.

Requirements :

  • Experience : Prior experience in content restoration, fire damage cleaning, or related fields preferred but not required.
  • Leadership Skills : Ability to effectively manage and motivate a team.
  • Attention to Detail : Strong organizational skills and ability to maintain accurate documentation.
  • Communication : Excellent verbal and written communication skills.
  • Physical Requirements : Ability to lift and move heavy items, stand for extended periods, and work in various environmental conditions.
  • Certifications (preferred not required) : IICRC Fire & Smoke Restoration (FSRT) or similar industry certifications.
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