Product Manager, Roofing

What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• Company-paid mental health benefit through Headspace
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job Summary

Reporting to the VP, Franchise Operations this is a key leadership role within the organization and plays a critical role in the execution of our company strategy. The Product Manager of Roofing possesses a passion for building innovative roofing service offerings and shaping go-to-market strategies. As the Product Manager for Roofing, you will be responsible for designing, managing, and evolving solutions that enable customer success and delivering measurable value. You will bridge the gap between business strategy and technical execution, driving the development and delivery of solutions that align with customer needs and market demands.

You will

• Leads product development, strategy, and redesign from concept through development and manufacturing to market launch.
• Design, launch, and optimize service offerings that drive product adoption, customer success, and value realization.
• Develops products by identifying potential products, conducting market research, generating product requirements, developing marketing strategies, and determining specifications, production timetables, pricing, and time-integrated plans for product introduction.
• Determines customers’ needs and desires by specifying the research needed to obtain market information.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.
• Assesses market competition by comparing the company’s product to competitors’ products.
• Provides source data for product line communications by defining product marketing communication objectives.
• Obtains product market share by working with sales directors to develop product sales strategies.
• Assesses product market data by calling on customers with field salespeople and evaluating sales call results.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses and answering questions and requests.
• Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
• Works with marketing and sales departments to ensure product success and market growth.

You have

• Solid understanding of product lifecycles, service design, and business requirements.
• Excellent communication skills, with the ability to translate technical concepts into business value for diverse audiences.
• Demonstrated success in building go-to-market strategies and driving product adoption.
• An analytical approach with the ability to use data to make informed decisions and measure success.
• Proven ability to work across organization and business teams to define and deliver complex solutions.
• Product innovation and development track record
• Project management skills
• Data analytics and metrics management skills
• Critical thinking and problem-solving skills with an attention to detail
• Strong communication, presentation, and public speaking skills
• Organizational, planning, and documentation skills
• Experience drafting Product and Market Requirements Documents

Education, Experience, & Licensing Requirements

• Bachelor’s degree in business, construction, related field required, master’s or MBA a plus
• 5-7 years relevant work experience, including project management experience
• Prior management experience a plus · Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200 individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.