What are the responsibilities and job description for the Restoration Supervisor/Crew Chief position at SERVPRO of Ardnos, Inc./GISIB, Inc.?
Job Description
Job Description
Benefits :About Us :
Servpro Team Bisig is a trusted leader in the restoration industry, specializing in water, fire, and mold damage restoration. We are committed to providing top-quality service and helping customers recover from disasters with efficiency and care. Our team values professionalism, teamwork, and growth opportunities.
Job Summary :
We are seeking a Supervisor / Crew Chief to lead and oversee restoration projects. In this role, you will manage mitigation and restoration jobs from start to finish, supervise technicians, and ensure high-quality service for our customers. The ideal candidate is a hands-on leader who thrives in fast-paced environments and is committed to customer satisfaction.
Responsibilities :
- Lead and oversee mitigation and restoration projects, ensuring work is completed efficiently and professionally.
- Supervise and train technicians on proper restoration procedures, safety protocols, and equipment usage.
- Assess damage and develop action plans for mitigation and restoration.
- Communicate with customers, insurance adjusters, and team members to ensure transparency and excellent service.
- Monitor job progress, adjust strategies as needed, and ensure compliance with industry standards (IICRC, OSHA).
- Maintain accurate job documentation, including moisture readings, equipment logs, and reports.
- Assist with hands-on restoration work, including water extraction, structural drying, fire cleanup, and mold remediation.
- Ensure all equipment and company vehicles are properly maintained and stocked.
- Respond to emergency calls and participate in on-call rotation.
- Promote a safe and positive work environment, enforcing company policies and safety procedures.
- High school diploma or equivalent.
- 2 years of experience in restoration, mitigation, or a related field preferred.
- Prior leadership or supervisory experience in the industry is a plus.
- IICRC certifications (WRT, ASD, FSRT, AMRT) required.
- Strong problem-solving skills and the ability to adapt to changing situations.
- Excellent communication, organizational, and leadership skills.
- Ability to lift up to 50 lbs and work in physically demanding conditions.
- Valid drivers license with a clean driving record.
- Ability to pass a background check and drug screening.
- Willingness to work flexible hours, including weekends and on-call shifts.
- Competitive pay based on experience.
- Opportunities for bonuses and career advancement.
- Paid training and certifications.
- A positive, team-oriented work environment.
- Company-provided tools, equipment, and uniforms.
Qualifications :
What We Offer :
