What are the responsibilities and job description for the Construction Administrative Assistant position at SERVPRO of Broome County, Tompkins & Tioga Counties?
Job Description
Job Description
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Construction Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !
Key Responsibilities
- Assist with customer service and management of the customer experience
- Monitor and ensure client requirements are followed
- Assist with scheduling all warranty activities
- Enter lead / jobs into the operating system and make sure all information in the project is correct
- Schedule Construction Manager (CM) initial visit with customer
- Educate customers on process
- Review and validate project file documentation
- Confirm with CM project scope of work is complete
- Maintain customer and client communications
- Support CMs ensuring customer and client agreement on scope and estimate
- Ensure all paperwork is complete with customer and client
- Ensure estimates are distributed to all necessary parties
- Interface with Subcontractors for availability
- Issue POs based on project budget
- Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
- Schedule inspections with building departments
- Update budgets
- Order materials and supplies as needed
- Update project schedule and timeline
- Assist identifying and qualifying resource providers
- Validate completed PO documentation
- Update contract status with change orders and keep customer and client advised
- Maintain Work-in-Progress (WIP) report
- Maintain internal and external communications
- Maintain communication log
- Prepare project reports
- Upon completion, review file documentation and update as necessary
- Manage collections activities
- Perform project close-out
Position Requirements
High school diploma / GED
Skills / Physical Demands / Competencies
Ability to lift push pull up to 30 lbs. as needed for Show Room / Product Samples.
Company Description
SERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira / Chemung County and Watkins Glen / Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.
Company Description
SERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira / Chemung County and Watkins Glen / Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.
