What are the responsibilities and job description for the Project Manager position at Servpro of Dothan?
Don’t miss your chance to join our franchise as a project manager!
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”
As a project manager, you will be a part of our team of quality people who focus on excellent service, fairness, and mutual respect.
The project manager oversees all aspects of assigned projects. Their responsibilities are centered around customer satisfaction. This front-line position leads our team to operational excellence.
As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development programs are available, which can include industry certifications.
Perks & Benefits:
- 100% company-provided telemedicine for you and your household to speak to a doctor or nurse 24/7/365
- Medical expenditure account accruing funds on a rollover basis
- Paid time off & holidays
- 100% company-paid life, death, and accidental disability insurance (AD&D)
- Paid training program
- Company-paid certification training is available
Primary Responsibilities
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors and insurance representatives
Position Requirements
- Effective written and oral communication with intermediate math and computer skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred, Xactimate® experience a PLUS!
- Valid drivers license required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
No Phone Calls Please!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
Salary : $25 - $30
